This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chrysler sebring. The contact stated that while trying to start the vehicle, the key would not turn in the ignition switch. The contact has taken the vehicle to the dealer whenever the failure occurred sporadically for the last five years. The contact had not allowed the dealer to diagnose the failure with the ignition switch. The contact was using home remedies to diagnose the failure; however, it was unsuccessful. The contact stated this was a safety issue because the vehicle could leave him stranded on the road. The failure mileage was 40,000.
I am the not soo happy owner of a 2000 Chrysler sebring jxi convertible. The latest problem with this poor excuse for reliable transportation is that now none of the 3 keys that came with the car are able to turn the lock cylinder even when all other prerequisites are enabled. Aaa sent out a locksmith who provided me with a new key which must be used in conjuction with the origainal computer chip keys, but unfortunately this has not resolved the problem. The locksmith indicated to me that he is called out for this same problem for many Chrysler models and advised me to check for a mfg recall, which I have not been able to determine if there is one for this problem. He also indicated that the problem is because of a defect in the lock cylinder. I hope this helps you in your efforts. Thank you.
- Port Saint Lucie, FL, USA
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- South Hampton, PA, USA