This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After repairing the brakes eight times manufacturer was notified, but did not offer assistance because of the warranty. Every four months the brakes, pads, and rotors have been serviced or replaced. The consumer was told by Chrysler that her vehicle could not be repaired properly and preprare to fix her vehicle every four months.
Left front outboard brake pad apparently sepatated from the backing plate while stopping in a parking lot. There was no advance warning noises. When completing a stop, I felt a pulse in the brake pedal. When I returned to the car and started home the brakes were grinding very bad. Icontinued home slowly and the next morning pulled the wheels and brakes in the garage. The left outboard backing plate had no braking material at all. There was no residual as is usually present on a worn out pad, just the rivets and backing plate. The pads have wear indicators that hadn, T given any warning so I think it was a sudden failure. Except for an early brake job I had no real damage(brake warranty is 12 months12K). Hopefully this is an isolated incident but I am notifying ntsb in case any trends develop.
The front brake inner pad came apart all at once and caused the brake pedal to feel as if it sank to the floor. A loud grinding sound was heard and we parked the vehicle. Upon investigation, I found the inner pad lining completly missing and the plate rivits gouging the disk rotor. Maybe the lining was cracked and it finally let loose? I didn't hear any of the associated "squeaking" you normally hear when disk brake pads are getting worn. The outer pad looked good. $300 later, I have new front brakes.
- Tucson, AZ, USA
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- Huntington Beach, CA, USA