This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front passenger side ball joint failure. While turning right into a shopping plaza the passenger side front ball joint failed on my wife's 1999 Chrysler Sebring convertible limited. This car at the time had less than 61,000 miles on it. The car was purchased as a used car the day before. The car was safety checked by the dealers mechanic before the sale with no issues noted that were not repaired. I understand through a search of the NHTSA database that there are other reports of ball joint failures and a safety recall on the coupe model of the sebring for this failure. I would say given the mileage on this used car that a similar recall is warranted since this car exhibits the same type of failure with little warning of a problem existing. This is a safety issue that needs to be rectified by the manufacture due to a clearly faulty design. Fortunately in this case no one was injured nor was damage done to anything other than the car.
I purchase this used 1999 Chrysler Sebring lxi 2 years ago and was told by the dealer it only needed a wheel alignment. After attempting to get an alignment I was informed that the lower lateral control arms needed to be replaced. This is extremely scary and very hard to get fixed because of my work schedule. I contacted a dealer and was told that my car had the recall work done in 2001. I looked my VIN up on the Chrysler website and was advised there was no recall affecting my vehicle. Firestone would have charged me over $1000 to fix the problem, but I can not afford to. My vehicle is currently undriveable. I am also having issues with my driver side door which hangs slightly when opened and must be lifted to close. My side panels on both doors keep getting dislodged but have not fell off yet. I am truly afraid for the safety of my family with this vehicle and do not know what to do. I am in the process of trying to find someone to fix at a cost I can afford.
On July 7, 1999, after leaving showroom with new '99 Sebring, the protective under carriage came partially undone on the ac expressway. We had to stop and pull the remainder of the under carriage from under carriage from under front end of vehicle. The front end of Sebring sits so low that the slightest of inclines or upgrades(s) causes a pulling /friction on front bumper of vehicle.. the standard concrete parking abutment in parking lots causes a pulling/friction (contact) action if driven over while trying to park. Due to this condition the vehicle has a slight tear on front bumper, facia/guard.
- Egg Harbor Twp., NJ, USA
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17 inch front tire on passenger side keeps wearing out in the inside of tire. Driver side tire is perfect, and vehicle drives well. Front end alignment is perfect. Consumer has already replaced 2 tires within 15,000 miles.
When driving and upon depressing the brake pedal to make a graudal stop, consumer heard a noise coming from front end. Consumer contacted dealer. Dealer replaced front brake pads on a number of occasions due to excessive wear.
A D V E R T I S E M E N T S
- Beaver Falls, PA, USA