This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving consumer experienced erratic steering control. Dealership informed the consumer that problem was caused by a rack and pinion failure. The problem existed since the vehicle was first purchase.
On 4/22/04 I took my 1999 Chrysler severing convertible to be services because the ac didn't seem to be cooling and there was a grinding noise in the front drivers side wheel. Turns out the rack & pinion steering is shot, the cooling core is cracked and the cooling sensor is not functioning properly. Repairs would total more than $2100 to fix. Requested a front end alignment and took vehicle home to consider options. Two days later vehicle failed when started, 'service engine soon' light came on, speedometer didn't work, and vehicle was stuck in 2nd gear. Found out that both transmission sensors are bad, there is silver sludge in transmission and I need new front brakes. This vehicle has 48,000 miles on it. Has been services according to manufactures recommendations and I can't wait to get rid of it.
While in motion the power steering pump failed, nearly causing consumer to have an accident. After installation of the pump, it would only steer to one side. Mechanic informed consumer the power steering rack and pinion was also broken.
This may also be related to another campaign, which is tsb number 984R, if that has any meaning. This deals with the steering column pinch bolt replacement.
- Havertown, PA, USA
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- Elkin, NC, USA