This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I am having several issues with the whole braking system, as it is very difficult to pinpoint the exact cause of having no brakes. I have no type of brakes at all. When taken off parking, even with foot on brake, car will begin to move. This seems to be very common in these cars. The fuel pump was also replaced as it was letting less power go through. This happens as the car sits in parking, as well as, when driving. Also, the mechanic that looked at the car said that the pump needed to be replaced due to possible fire hazards. The lights flicker on and off by themselves, sometimes radio works, sometimes, lights get stuck on.
The contact owns a 1999 Chrysler Sebring. Prior to purchasing the vehicle, the contact was not informed by the dealer that the vehicle needed extensive repairs. The contact requested reimursement. The manufacturer was not notified. The failure mileage was 200,000.
I buy this car on April 2011, he was working good but I take the car to program the pager to open doors and trunk to bakersfield Chrysler dealer, they did not program the pager but they change the shift part who was on recall, from that moment to this date the car works for two or three days and stop, I change already the spark plug rotor distributor cap, camshaft sensor, ignition relay, wires and distributor, and the car continue stop. I used all my money I'm disable and have vehicle to move.
Car had been cutting out while driving for about a week and a half. Today while driving on a 4-lane very busy divided highway about 55 mph, car shut off and restarted. Then when brakes were applied to turn and cross two lanes of traffic through median turn-off, car died and would not restart. Car would crank but would not turn over. Luckily a friend came by and pushed car out of the middle of the highway to a safe area. I called the towing company and then tried to start the car. It had been approximately 5-10 minutes and car restarted. I got the car home and parked it. I will be having the car towed to the repair shop and I do not feel safe driving it. I have looked up information regarding this mechanical failure and have found that it is a common occurrence in 1996-1999 Sebrings. Most owners have paid a lot of money to get the problem corrected. Some owners never could get the problem corrected. From the information that I have gathered, it appears the problem is the crankshaft sensor or the egc sensor. I believe this should be a safety recall item as the vehicle dies while driving. It is just by luck that the car restarted while driving and died and would not restart in the median. It could have been a lot worse. The car has a little over 107,000 miles and I expect things to go wrong with it mechanically, but something like this is not acceptable as a normal mechanical malfunction. I do not want to spend a lot of money on trying to figure out what the problem is, nor do I want to spend a lot of money repairing things that do not correct the problem. I have read that plugs, fuel pumps, sensors, etc. Have all been replaced until problem is corrected. I feel Chrysler needs to figure out what the problem is and issue a safety recall.
The contact owns a 1999 Chrysler Sebring. The contact stated that the key does not always turn when inserting it into the ignition. This frequently prevents her from operating the vehicle. She took the vehicle to the dealer twice and they replaced the ignition lock cylinder both times at the cost of $400 each. The contact is in the process of notifying the manufacturer. The failure mileage was 72,640 and current mileage was 80,000.
- Falls Church, VA, USA
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My moms fuel pump went out, I had it replaced. The mechanic took the old fuel pump out and discovered that the wiring harness was melted, on both sides. In the fuel tank and outside of it. It is only a wonder that the car did not catch fire. I had a new fuel pump put in.
Vehicle failed ( complete mechanical stop) on highspeed highway interstate: Twice from electronic failures in transmission soliniods, leading to a third failure from the transmission, the 4th was a complete electronic failure, followed by the 5th failure-same as the 4th the next day after Chrysler serviced the vehicle.
Recall campaign concerning transaxle floor shifter ignition/park interlock, consumer request this part to be install. Since the installation of the transaxle floor shifter ignition/park interlock recall, the power top switch on the console did not seat properly and other prolems were; the service engine light had illuminated, a groan would be present in the front end when making a right turn, when going down hill or when braking fast. The consumer stated he was able to remove the key from the ignition even when the gear is not in park.
While driving black smoke began coming from underneath the hood. There was no indication on the instrument panel of any malfunction. The consumer pulled to the side of the road and the vehicle caught on fire. The consumer noticed that the fire was underneath the passenger side of the hood of the vehicle. The consumer was told by a daimler Chrysler inspector that the fire was due to a electrical problem which started in the generator system.
Black smoke came from underneath the hood from the 1999 Chrysler sebring. There was no indication of any malfunction on the dashboard gauges or dials. The consumer was able to pull off the road and onto the shoulder before the vehicle caught on fire. The fire destroyed the radiator and cooling system. The insurance company declared the vehicle totaled. The consumer believes the manufacturer should be responsible for providing her with another vehicle.
Vehicle does not shift properly, heavy "thunking" when shifting into and out of drive and reverse. (regarding number of failures: This happened every time vehicle was shifted over a period of several days. Immediately brought vehicle to dealership and transmission output sensor was replaced. (note: Filed as separate complaint - 6 months and 2,250 miles later similar problems and transmission input sensor was replaced)
Vehicle will not shift out of lowest gear (directly related to this: Speedometer didn't work; vehicle overheating, but not registering on temp guage; compass/mpg/etc. Not functioning). Brought to dealership where output sensor was replaced. See complaint #10081186: 6 months and 2250 miles prior input sensor was replaced.
I had a family member pickup up my vehicle from the airport parking lot one time I was away. They used my spare key. After the vehicle started it died and would not start. I had it towed to a Chrysler dealer. They told me I was using a key that fried a computer chip. It was a key I received from the dealer when I bought the car. I had used that spare key before. Now on occasion the engine will just shut off, not stall or anything. It has happened as I was starting first thing in the morning, at a stop light or as I am traveling down the highway. I have to pull over and try to restart. Sometimes it will start right up and at other times it will start 10 minutes later.
Doors and body dent very easily. This is my second sebring convertable, and my last, sad to say, because I don't think the sheet metal is thick enough. This could have been a beautiful car, so fun to drive with the top down but the dings and dents are everywhere! looks like a washboard! also, several problems with electrical system. Check engine light comes on all the time and the dealer says there is no problem with it! try telling that to the person you're selling the car too! also, for such an expensive car, you'd think they'd make the convertable top to last longer. In both of the sebrings I owned the cloth top had to be replaced within the first 3 years!
Vehicle was hesitating, stalling, choking and the engine light came on, vehicle was taken into dealer but the problem could not be duplicated, when consumer went to the dealer the second time she was informed that a tune- up was needed and the fuel injection needed to be serviced and that was causing the vehicle to stall, however consumer experienced the same problems another two times, before it was determined that the motor fuse blew out and there were problems with the electrical system.
Vehicle was hesitating, stalling, choking and the engine light came on, vehicle was taken into dealer but the problem could not be duplicated, when consumer went to the dealer the second time she was informed that a tune- up was needed and the fuel injection needed to be serviced and that was causing the vehicle to stall, however consumer experienced the same problems another two times, before it was determined that the motor fuse blew out and there were problems with the electrical system.
A D V E R T I S E M E N T S
- Demotte, IN, USA