This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchase this used 1999 Chrysler Sebring lxi 2 years ago and was told by the dealer it only needed a wheel alignment. After attempting to get an alignment I was informed that the lower lateral control arms needed to be replaced. This is extremely scary and very hard to get fixed because of my work schedule. I contacted a dealer and was told that my car had the recall work done in 2001. I looked my VIN up on the Chrysler website and was advised there was no recall affecting my vehicle. Firestone would have charged me over $1000 to fix the problem, but I can not afford to. My vehicle is currently undriveable. I am also having issues with my driver side door which hangs slightly when opened and must be lifted to close. My side panels on both doors keep getting dislodged but have not fell off yet. I am truly afraid for the safety of my family with this vehicle and do not know what to do. I am in the process of trying to find someone to fix at a cost I can afford.
Contact states vehicles holds water after a heavy rainstorm because the drain holes underneath the car get clogged up easily. The first time the car contained approximately 4 inches of water, the service dealer did unclog the drain holes. The second time the car contained approximately 8 inches of water, because the consumer was in the hospital he could not have the vehicle taken to the service dealer. The carpet had to be taken out of the vehicle because of the odor where the water had set for the time the consumer was in the hospital. The consumer did contact the manufacturer and they stated the complaint was not on their website so it was not considered a legitimate complaint.
Doors and body dent very easily. This is my second sebring convertable, and my last, sad to say, because I don't think the sheet metal is thick enough. This could have been a beautiful car, so fun to drive with the top down but the dings and dents are everywhere! looks like a washboard! also, several problems with electrical system. Check engine light comes on all the time and the dealer says there is no problem with it! try telling that to the person you're selling the car too! also, for such an expensive car, you'd think they'd make the convertable top to last longer. In both of the sebrings I owned the cloth top had to be replaced within the first 3 years!
A D V E R T I S E M E N T S
- Chicago, IL, USA