This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Chrysler sebring conv. - found that the thick metal frame attaching the conv. Top and the frame of the car snapped in half on both sides. Unable to drive, top can rip off going down the road. Material defect, never wrecked, Chrysler admits defective but will not repair. $3300 for parts only.
I have a 1999 Chrysler Sebring convertible with a top that is ripping, stiching coming out all around. The car only has 35K miles and has been hand washed with the exception of maybe 4 times. Have read numerous complaints from fellow owners of this year/model. When is Chrysler going to admit these tops are defective? couldn't wait to own this car & will never buy another Chrysler again!!
The consumer owns a convertible and indicated that the roof top stitching around the doors and windows of the convertible was rotted causing the rear windows to fall out. The consumer contacted the dealer and was told that it was not a warranty item and that they will do nothing. There response was that due to the Florida heat, it will do this and there is nothing they will do. Consumer requesting new top and stitching of the roof on vehicle.
I have a 1999 sebring convertable and it has a defective top. The top is leaking and the glue holding in the back window is deteriorating. I'm afraid the back window may fly out. Chrysler is not owning up to several complaints about the defective tops and two other customers have already had this happen.
- Plant City , FL, USA
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Consumer states when the convertible top is down, there is a boot cover that protects the top when it is down and is only held on by 2 small pieces of velcro, the velcro is so small that it does not hold the cover on, while driving, the boot cover blew off and consumer did not realize it until after she was home, the manufacturer was not willing to assist with replacing the cover, consumer later learned there was a recall (99I004000) regarding this issue.
While travelingon a freeway, we had the convertible top down and covered with the 'boot".after about 5 minutes the boot flew off.the boot is held in place by "velcro". in my opinion velcro is not strong enough to hold the boot and is unsafe. I have ask Chrysler for test results for the boot and they stated none was available, I should contact your department. Can you help?
A D V E R T I S E M E N T S
- Altamont, IL, USA