This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a '99 Chrysler Sebring lxi coupe and I'm having problems with the door trim or cladding. I have experienced the door trim flapping at the rear edge of the passenger door and sliding forward getting caught clipping the front fender while opening the door. I understand that there was a recall regarding this problem and I called Chrysler Corp. I was told that the recall covered vehicles manufactured up to August '98. My vehicle was manufactured on October '98. I believe my vehicle should be covered under this recall due to the fact that I'm experiencing the same problem and that my car was produced so close to the recall deadline. Apparently the defect that was to be corrected on cars produced after August '98 wasn't done on my vehicle.
Doors and body dent very easily. This is my second sebring convertable, and my last, sad to say, because I don't think the sheet metal is thick enough. This could have been a beautiful car, so fun to drive with the top down but the dings and dents are everywhere! looks like a washboard! also, several problems with electrical system. Check engine light comes on all the time and the dealer says there is no problem with it! try telling that to the person you're selling the car too! also, for such an expensive car, you'd think they'd make the convertable top to last longer. In both of the sebrings I owned the cloth top had to be replaced within the first 3 years!
While driving passenger side door handle became detached from vehicle, consumer is no longer able to open the door from the outside. The cause of this failure is unknown.
While driving down the interstate the door panel on the passenger side came partially unattached. We noticed this when we stopped at a gas station. When I opened the passenger side door the panel crushed into the front quarter panel and dented it. I contacted a local dealership and they said they could fix it for me but it was not under warranty for the door panel falling off. However, they did offer to fix it for me for a costly sum to be determined once they saw the vehicle and estimated the damage.
I ahve been to the dealershipabout the hot tar that was leaking from my door and they said that they fixed it. Well the next summer it got hot once again and the hot tar got on clothing and my leg. How ever by this time my warranty was out and so they said it was not there responsebility and I ahd to cover the repair since they had no record of the repair. I also contacted Chrysler onthe problem and the employee response was "just because you are haveing problems does not mean anyone else is!"I would have to say that I would never ever buy another Chrysler product again! I have gotten no customer service from the dealership but I ahd an awesome salesaman who can not do anything to help! but sell me another car in six months after I pay this one off more. All in all this has been a learning adventure for me.
- St.Paul, MN, USA
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Vehicle has been in the shop 4 times since bought six months ago. First: Housing holding electric motor comes loose allowing fan to tear radiator. Second, sensor light comes on. Third; ais motor fails while vehicle travelling 60 mph. Motor controls idle speed while deaccelerating. Failure cause computer to kill all power to vehicle. Vehicle lost power steering, power brakes, and all electrical including lights and swerved into oncoming traffic at night. Fourth: Speedometer will not work and vehicle will not shift gears.through out ownership, there has been black tar dripping out of doors, dealer has addressed this problem 3 times only to have it reoccur.
We noticed "tarry droppings on ledge when we opened drivers door they seemed to be leaking from the door. We have power windows and locks. We were not too concerned I thought they were just caused by the extreme heat of the desert area here in phoenix. The only problems were my wife had to raise her dress to keep the tar from getting on the hem. Soon after my car reached 36,000 miles my locks got slow to work. Then about 37,000 miles my outside door handle just fell off when I shut the door. I have asked Chrysler to fix this obvious flaw in construction but they have told me since my car was not in warranty they were not responsible. I have owned many cars and have never seen or heard of anything close to this type of problem. I think Chrysler should stand behind their product and fix this. If you have any records of similar complaints I would appreciate this information. Thank you for your time and consideration in this matter.please me @ [xxx] sincerely [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While traveling at 30 mph on icy road condition vehicle spun out of control and landed facing West, when a 18 wheeler hit consumer at about 65 mph, and none of airbags deployed. The air bags failed on head collision prior to the accident, the engine had over heated and would not start. Door won't open due to power locks failure.
On three different occasions when opening the driver's side door the door panel fell apart from the door. Consumer has contacted the dealer in reference to the problem. Dealer was awear of problem, and has replaced the door panel.
A D V E R T I S E M E N T S
- Youngstown, OH, USA