This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car is designed so that any speed bump, driveway, or parking lot block can cause damage to the front of this car. It is about half the distance from the ground as any other car and the fiberglass body splits and must be repaired for hundreds of dollars. This is not normal wear and tear. I know that when I see an elevated drive ahead of me, I must slow down to 3 miles an hour and enter at a diagonal so as not to hear that scraping sound.
Side molding fell off on the freeway. Brakes vibrated. Dealer said it was normal wear. Rims have bent several times. Front end was very low to the ground. Engine died becuase serpentine time belt came off, causing engine to cease. Dealer tried to repair problem, but it still squealed. Dealer couldn't remedy the problem.
The side panels would fall off as you are driving.once the right panel and it was destroyed. The left came off on highway and cars behind me had to swerve and ran over the panel.it was destroyed.
When drving at any speed the outside frame panel on the driver's side and the passenger's side is coming off. Also, all four wheel rims are bend and sticking in the tires.
At 300 miles all inside panels had be replaced. ( the panels had what looked like sun spots in them. But after getting new panel's which had the same spots in them. It seems to be a production problem. On the 3rd set panels.) at 400 miles driver's window trim started coming loose. The car's insulation or lack of is so poor that you hear the exhaust system grinding on the frame of the car. When you press on the brakes the L/H front wheel starts to vibrate. Both door's leak when it rain's or when you wash the car. On Dec 24, 1998 it rained and with weather droping down below freezing and with no ice on the outside of the car showing I could not open the door's on the car for about one hour. On Dec 23, 1998 I called daimlerchrsler motors corportion customer assistance center ( 1-800-992-1997 ) to find out Chrysler meaning of quality. The answer was Mitsubishi build's the Sebring and that Chrysler has no control over there quality and that what you have warranty for.
The passenger-side door panel, called cladding, continues to come loose. The first time, I heard a loud rattling sound and had to pull over. The side panel, a very large plastic piece which extends the length of the door was hanging on by only one plastic clip. I took the panel off because I was afraid that it might fly off and hit someone else's vehicle. I waited for approximately two months before the part even came in because it was on a national back order. I am curious to know if this part is in such a high demand because other owners of this vehicle are having the same problem. The second time, I simply closed my door and noticed that the side panel was once again, barely hanging on. The same part is still on national back order. This time I had the body shop look at the panel to see if they could repair the panel and they did have to remove the piece because the plastic clips on this piece were also broken.
A D V E R T I S E M E N T S
- Ann Arbor, MI, USA