This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Outside panel of the driver's side door came loose and hung out on the side. Dealer has repaired driver side door seven times, and one time on passenger side. But problem still exists.
The lower outside door (garnish)panels have parted from the car. The problem seems to advance when the outside air temp is high, causing panels to warp. At that point the plastic clips fail and panel parts from car. Dealer has made several attempts to repair but problems are not remediated. Design of molding clips may be defective.
Side door panels keep falling off. Advised by dealer due to design flaw air gets under panels during driving and causes the panel to come off. Advised by dealer that there is no permanent fix...that they have several customers with same problem...one man has had his door panels replaced at least six or seven times. I have been fortunate in that panel has not come off during driving. However, if it does, it could very easily cause another unsuspecting motorist to have a fatal accident since panel is very large. I have my third appointment to get this fixed again on Sept 29, 1999. Please note my E-mail address is pbd5332@aol.com (I was unable to go back and correct this error).
The clips that are attached to the door panel are plastic and easily break, causing the door panel to disengage from the door frame. Plesase give any further details.
The outside molder panel on the door is held on by plastic clips that do not hold. Panel has fallen off vehicle when door was opened. The dealer has been contacted.
- Boones Mill, VA, USA
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While in a parking lot the siding on the front passenger door side fell off. On July 19th while driving about 20-25 mph the siding fell off. The siding has been completely replaced once and reattached twice by the dealership.
Brake system - caliper installed incorrectly at factory causing rotor and pad on front/driver's side to fail. Remaining pads/rotors in fair condition. Plastic exterior door panel on driver's side falls off will speed above 45mph. Sunroof fails to open or close. Battery died. Anti-theft not working
At 300 miles all inside panels had be replaced. ( the panels had what looked like sun spots in them. But after getting new panel's which had the same spots in them. It seems to be a production problem. On the 3rd set panels.) at 400 miles driver's window trim started coming loose. The car's insulation or lack of is so poor that you hear the exhaust system grinding on the frame of the car. When you press on the brakes the L/H front wheel starts to vibrate. Both door's leak when it rain's or when you wash the car. On Dec 24, 1998 it rained and with weather droping down below freezing and with no ice on the outside of the car showing I could not open the door's on the car for about one hour. On Dec 23, 1998 I called daimlerchrsler motors corportion customer assistance center ( 1-800-992-1997 ) to find out Chrysler meaning of quality. The answer was Mitsubishi build's the Sebring and that Chrysler has no control over there quality and that what you have warranty for.
A D V E R T I S E M E N T S
- Tulsa, OK, USA