This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Design defect - rear window defogger - the original equipment rear window defogger on my 1997 Chrysler sebring stopped working. The wire attaching the defogger to the electrical system has become detached. It had been reattached by the dealer twice, but on the third occasion the dealer advised that it could not be fixed. It is apparently reattached with some kind of glue. I was advised that if I wanted to get the defogger to work I would need to install a new rear window at a cost of over $800. The new Sebring convertible;E uses a wire with a plug to attach the rear window defogger to the vehicle's electrical system. Chrysler appears to have recognized the design defect and provided a fix, although not to owners of 1997 Sebring convertibles. Note: This design defect appears to be a safety defect that causes a dangerous condition when the defogger fails, I.e., in rainy or snowy conditions the visibility out of the rear window is dangerously reduced.
A D V E R T I S E M E N T S
- Alexandria, VA, USA