I was backing out of a friends driveway in my 1997 Chrysler Sebring convertible when all of a sudden there was a loud noise and a grinding sound. When I got out to look, it turns out that the front lower ball joint assembly broke in half by the front hub assembly. I then called a tow truck to have my vehicle towed and when the tow company came they informed me this was the 4th Chrysler convertible in two months that they have had to tow with the front lower ball joint breaking. I then decided to check for recalls and it turns out there are 2 recalls on this vehicle but when I contacted the loccal Chrysler dealership they inform me that there is no recall on my car. How can that be when you list the following recalls 04V021000, 09E056000 and 10E059000 on your website. I am just very thankful that I was not driving at a higher rate of speed when this happened or it could have been serious, like two of the other accidents that happened the tow truck driver shared with me. Two of the other vehicles he towed, the drivers were injured when the ball joint broke and they crashed.

- Decatur, IL, USA

While driving A1997 chrys. Sebring convertible across a bridge over a lake, the left front ball joint broke resulting in loss of control. I almost didn't stop before going in the water. Car blocked the highway and a patrolman stayed with me until wrecker arrived. It did major damage to front fender, plastic bumper brakes and wheel.

- Guntersville, AL, USA

The contact owns a 1997 Chrysler Sebring. The contact stated that the front driver's side lower ball joints failed while pulling out of a parking space. The dealer stated that the ball joints were repaired in 1998 according to NHTSA campaign id number 97V201000 (suspension:front:control arm:lower ball joint). In addition, the vehicle was previously repaired according to NHTSA campaign id number 00V421002 (suspension:front:control arm:lower ball joint) in 2000. The contact did not remember the first recall repair; however, it is in the system as being repaired by the dealer. He believes that the repair was never performed, but was documented as completed in order to get paid by the manufacturer. The failure mileage was 140,000.

- Wilmington, NC, USA

When driving at 65mph there would be a lot of noise. Vehicle not controllable; would drif, an D pull to right only.

- St Clair Shores, MI, USA

1997 Sebring's recalled for this reason. When I contacted Chrysler they said this particular car did not have a recall. Why, then, did this happen to my car. I reported the front end of the car twice. The first time, when the car was under warranty, nothing was wrong with it. The second time, not under warranty, there was 3,500 worth of damage. The dealer told Chrysler it was caused by an accident. I never had an accident in this car. *akperhaps, before I owned it?

- Edgemere, MD, USA

Whenever the brakes were in use the calipers failed to open. Vehicle would stop until noise indicated a problem with brakes. Would take to dealership & mechanic replaced brakes. The brake problem happened at least 5 times so far. Last time brakes just gave way & needed to use emergency brakes to stop vehicle. On 5th set of brakes. Also, remote control does not work/ both front windows glass distorted/replaced spark plugs/replaced transmission interlock system/replaced noisy front end/replaced starter, and realigned driver's side door hinge.

- Washington, DC, USA

Vehicle shimmies constantly, the intensity varies the the rate of speed and road conditions. Steering wheel vibrates constantly and jerks right and left when vehicle hits bumps. The side view mirrors shake when vehicle travels on any non-smooth road conditions.

- George Sch, PA, USA