On April 23, 2005, my son was traveling to work, about 12:30 in the afternoon, traveling westbound on the 210 freeway. At some point, his left rear tire went flat. His car lost control and spun counterclockwise, across four lanes of traffic, and head on into the center divider. His car continued to spin in the same dirrection and impacted again at the right rear quarterpanel, and the right rear bumper. My son got out of the car, and the chp arrived within ten minutes to have his car towed. I contacted daimler Chrysler to let them know what happened and to express my concern. They sent an inspector to the salvage yard. Two weeks later I got a letter from Chrysler saying that their recalled upper ball joint had nothing to do with the crash. I had a mechanic examine the vehicle, he had it lifted up with a forklift, and showed me the rack and pinion that was dangling down on the passenger side. He said that since there was no structural damage to the rest of the undercarraige, the broken steering was what caused my son's car to spin out of control, and crash into the median, injuring him, and threatening the other commuters.

- Glendora, CA, USA

While pulling inside the parking lot vehicle collaspsed to the ground. Driver noticed that right side collasped, but the left side was normal. Driver had the vehicle towed to the residence, and then contacted a mechanic. The mechanic determined that the right upper ball joints needed to be replaced due to corrosion.

- Cyril, OK, USA

While driving down town inside steering wheel was squaeking really badly, mechanic said front left ball joint has gone bad. Took vehicle to dealer, and dealer was very rude and could not help.

- Grand Rapids, MI, USA