This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer received recall 04V021000, on March 15, 2005. She had called dealer to arrange for repairs, but they told her to bring the vehicle in at her convenience. The recall work was never performed. On May 7, 2005 she was picking her daughter and while the vehicle was in park it went down a small hill in a parking lot and traveled at least 200-300 feet. The vehicle was also turned off. This happened so fast she could not remember whether the brakes worked at that time. There was a telephone pole that stopped the vehicle. Upon impact, the airbags did not deploy, and the seat belts did not restrain the passengers. The passengers head went through the windshield and her knees hit the dash board. The driver's right rotor cuff and neck were injured. There was $8700 worth of damage to the vehicle, and it was totaled. The manufacturer stated that they could not do anything about it. A inspector from daimler Chrysler inspected vehicle on May 12, 2005 at 2 pm. He never spoke to the consumer, but the manufacturer sent a report.
Consumer complained of a vehicle speed control problem. Brake would not work, vehicle revved, and did not stop, vehicle over accelerated, causing it to Ram into another vehicle.
Problems with vehicle throttle control cable. The consumer received a recall notice regarding the throttle cable. The consumer was told the part had not arrived and when it did arrive the consumer would get a call, the consumer had to call the dealer back and found out the part had arrived, but no one called to let the consumer know. The dealer stated someone would come to the consumer's home, however no one ever called to confirm.
While sitting at an intersection and without prior warning vehicle suddenly accelerated while her foot was on the brakes, causing consumer's vehicle to hit the vehicle in front.
- Southfield, MI, USA
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While driving engine light came on and the vehicle seemed a bit sluggish due to ldp pump failure. Consumer received a recall notice on full throttle (02V-186) took the vehicle to the dealer and was fixed but the problem still exists.
Consumer states she received a recall notice for her auto regarding the driver control cable. She called the dealer and took her auto to the dealer only to be told that they did not have the part, and to call back in two weeks. Consumer states she called and went back and then no one knew what she was talking about. She took her auto to quality Dodge at 200 N main street, tooele, ut 435-882-2000. She is afraid that she will be in an accident if her control cable breaks.
Vehicle was parked with engine running, emergency brake not engaged, vehicle suddenly went backwards. Was stopped when it hit a vehicle parked behind it.
The cruise control application does not consistently follow the comands as described on page 66 of the owners manual. (1) the cruise will not regularly set a desired speed, unless the cancel button is pressed following the on/off button. (2) after depressing the brake pedal to de-activate a speed setting, the resume button ignors the prior setting speed and continues to accelerate. (3) while pressing and holding the set/coast button, the speed accelerates.
This is the second time this car was involved in an accident involving sudden uncommanded acceleration. Vehicle was stopped awaiting opening of automatic garage door when throttle fully engaged driving car into garage door. An identical occurrance happened in spring of 1998 when car was stopped at traffic light and sudden acceleration sent car into vehicles in front of it. At the time dealer could find no defect. There was a different driver during each incident. Further, my son owns an identical vehicle which had a similar problem however, his malfunction did not result in any vehicle damage as car was in a parking lot and came to rest on a lawn.
A D V E R T I S E M E N T S
- Baltimore, MD, USA