This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Known engine problems with Chrysler 2.4L - 4 cylinder engines - defective head gaskets. We purchased a new 1997 Chrysler sebring JX w/ 2.4L DOHC 4 cylinder engine in March of 1998. Vehicle was purchased new and maintained by nalley Chrysler in roswell. Vehicle has a little over 19,000 actual miles and should not have any engine problems with this low mileage or use. Vehicle was inspected on several occasions for leaking coolant/oil mixture complained of leaks to service reps on several occasions, nothing found. At last recall - shifter linkage, asked service technician to check for coolant leaks was informed that 2.4L engine will need a new head gasket. Internet searches show many occurrences of problems with this 2.4L engine as heads are made of different material than block and they cool and heat at differing rates causing excessive movement and failure of the head gasket. Chrysler has silently warranted many of these engines because of head gasket failures and known problems and defects. Would request reimbursement or repair. Chrysler rep had denied repair. Class action status should be investigated for these known engine problems.
While driving at approximately 45 mph, noticed smoke coming from the rear of vehicle. Pulled vehicle over to side of road and checked under the hood. Head gaskets were leaking oil from the engine. Drove vehicle to dealership, and mechanic confirmed what problem was. Had not had head gaskets repaired.
Consumer just had the center motor mount replaced. Consumer believes this is too early for the motor mount to be replaced. There was an unfamiliar rattle, which alerted consumer.
- St. Louis, MO, USA
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Consumer states that there is an oil leak on the vehicle when the consumer is driving and when the consumer is at a complete stop. Contacted dealer and the dealer told the consumer that it is a possible head gasket leak. Nlm
Timing belt tensioner failed @ 54,000 miles. Failure caused timing belt to jump which bent valves. Internet investigation shows Sebring has history of this failure. Manufacturer should cover repairs but won't. don't buy cars or extended warranties from Chrysler.
Vehicle has excessive oil loss. Oil is spraying onto catalytic converter. Could not determine where oil was going. Dealer contacted and stated oil was coming from the head gaskets. Manufacturer reference no. 5380798. Problem still exists. Provide further information.
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- Roswell, GA, USA