This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
(1) headlamps not illuminating sufficiently. (2) the material used in the lenses for the headlamp assemblies on my 1996 Chrysler Sebring convertible have yellowed and fogged over to the point that the illumination factor has decreased to a totally unsafe level for night driving. This could result in failure to see hazards in time to circumvent. (3) notified daimler Chrysler of this condition and it's safety impact. This condition should not occur on a major piece of equipment such as the headlamps. Their response was basically that they have no liability or responsibility to correct this problem. They informed me that I should replace the headlamps at my expense. The current cost for a single headlamp is $335 ea. I have the email correspondances that we have sent to each other if you need them. As of now this vehicle is not used for night time operation. I cannot afford to spend almost $700 to replace these headlamps. This type of equipment is required on all vehicles and is considered to be safety equipment.
A D V E R T I S E M E N T S
- Goose Creek, SC, USA