The contact owns a 1995 Chrysler Sebring. She stated that while driving 10 mph when the whole wheel and the ball joints came off of the axle, the vehicle fell on the ground. The vehicle was towed to a local auto shop to diagnose the failure. The mechanic stated that it was the ball joint cv axle that failed. No repairs have been made. The dealer was contacted and they gave her a case number stating that someone would call her back. NHTSA campaign id number, 00V421002, suspension front control arm, lower ball joint is related to the failure; however, Chrysler stated that they would inform her if the vehicle qualifies. The failure and current mileages were 152,000.

- Marlowe, GA, USA

2 years ago, while driving between 5-10 mph the right lower lateral ball joint broke in two, causing $10,000 in body repairs, recall repairs, all to the front end of my Chrysler Sebring.the local dealership had my car for 3 months working on my car. I never received a recall notice!!! just minutes before I was on the interstate, we would have been killed. Now 2 years later and only 18,000 miles later my car is making a noise in the wheel. I take it back to the dealership and they say it is the ball joint, ( the other side) they said it is a non serviceable, it has rust and is dry. The dealership told me my car is not safe to drive!!!!!that the wheel could fall off again!!! but the part is not defective yet!!!! when is it defective"????? when I"M killed in a wreck??????" I called Chrysler, they said the dealership overcharged and they will not pay anything else, the dealership says they won't fix it unless authorized by Chrysler, so here I am with a car that I can not drive and a car payment and car insurance. My car only had half the recall done< the side that is making noise now was never replaced< the dealership told me I had a whole brand new front end!!! I have a car that I do not feel safe in and I can not even get it fixed under a recall notice, my car would have been cheaper to buy back than put all that money into it ($10,000) and now with only 18,000 miles from the first repairs, I don"T feel safe at all driving my car!!!! my car has sat for months, I need this problem resolved, I'm tired of all the run arounds and excuses, it is a safety recall!!!!!

- Sardis, OH, USA

Consumer took vehicle to mechanic and was informed that the lower lateral arm ball joints needed replacement. The air conditioner idler was replaced. When the consumer took the vehicle back to the dealer, the consumer was told when the air conditioner unit was replaced the recall regarding the lower lateral ball joints was performed, however the consumer was not aware that there was a recall or even that the work was done. The ball joints need to be replaced again, however the dealer stated it was the consumer's responsibility.

- Gary, IN, USA

While driving front driver's side tire detached from the vehicle due to a broken lower ball joint. Vehicle was towed the dealer, but has not been repaired.

- Moreauville, LA, USA

On 06-28-03 I was driving my car at a speed of 35 mph, while driving my lower ball joint broke and my car lost controll. I was later informed of the recall on the lower ball joint, which I was never informed of, and was never repaired. I took my vehicle directly to a Chrysler dealership on that same day 06-28-03. They have had my car for over three weeks now and I have yet to be informed of what will exactly happen as far as repairs go. There was significant body damage not to mention any other damages that happened while my car was dragging on the ground. I have been getting the runaround by the company even though this is a known recall by them. I would appreciate any help from the NHTSA in resolving this matter in a more timely matter then Chrysler is currently.

- Milwaukee, WI, USA

Lower right ball-joint seperation (failure).

- Napa, CA, USA

The ball joints were worn.

- Island Lake, IL, USA

While traveling on the highway a squeaky noise coming from rear of the vehicle. Please provide additional information dealer is aware of the problem.

- Bufflo, NY, USA

Consumer received recall notification (97V201000) to have repairs done, when consumer picked the vehicle up she was informed nothing was wrong, however as consumer proceeeded home a noise began to emit front the front end of the vehicle, vehicle was taken back to the dealer but nothing was done to alleviate the problem, the vehicle was then taken to a nearby garage and that is when consumer was informed that the lower lateral arm ball joints were bad, even though the dealer stated nothing was wrong and the recall had been successfully done.

- Muskegon, MI, USA

Vehicle was involved in a low speed frontal collision. Upon impact, driver's air bag did not deploy. Ak prior to accident, vehicle was taken to a garage due to a popping sound that came from underneath the vehicle, the garage repaired the distributor, shortly after those repairs while driving around a slow turn, steering was lost and the vehicle also accelerated on its own, hitting a fence, 1 week later consumer received recall 00V421002.

- Chicago, IL, USA

Lower left ball joint was found to be defective during a state inspection, consumer had part replaced and then received recall number 967, consumer sent a request for reimbursement, however has been denied.

- Florissant, MO, USA

On two occasions, while driving, the driver side wheel almost detached from vehicle causing damage to vehicle, instead of performing safety recall 00V-421, dealer replaced a nut at consumer's expense, consumer is requesting a refund.

- Tampa, FL, USA

Lower ball joint failure.

- Saint Louis, MO, USA

On two occasions, while driving, the driver side wheel almost detached from vehicle causing damage to vehicle, instead of performing safety recall 00V-421, dealer replaced a nut at consumer's expense, consumer is requesting a refund.

- Tampa, FL, USA

Lower left ball joint was found to be defective during a state inspection, consumer had part replaced and then received recall number 967, consumer sent a request for reimbursement, however has been denied.

- Florissant, MO, USA

While driving 5 mph, front drivers side wheel fell off, lower ball joint separated, causing axle to break off, eventually resulting in wheel coming off, recall 99V066003 was performed five months prior to this incident.

- Hernadon, VA, USA

Recall repair inspection completed and dealership did not find it necessary to replace recall component (99V-066), however a few weeks later the component experienced failure.

- Indianapol, IN, USA

Right front end of vehicle crashed down on pavement while driving due to ball joint and lower control arm failure.

- Grand Prai, TX, USA

Ball joints failed but dealer refused to repair the under recall #97V201000 because the boots had not failed. Nlm

- Grand Rapids, MI, USA

While driving the ball joint broke, the wheel seperated from the vehicle resulting in body damage. A recall has been issued on the vehicle. The dealer inspected the vehicle prior to the incident and determined that the vehicle was O.K. the manufacturer has been notified.

- Stafford, TX, USA