This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall 99V066003, dealer checked vehicle for this recall and said that lower control arm did not need to be replaced. While driving driver's side lower control arm broke off, causing wheel to fall off which may have caused a crash. Manufacturer was not willing to assist the consumer. Dealer is browns Jeep Eagle, patchogue NY, 631-289-8500.
In September of 1999, the front left lower control arm was replaced as specified in the recall notice(#97V201000). In January of 2000, the problem resurfaced and the same low pitch grinding noise I heard prior to the recall fix had returned. I promptly return the vehicle to the nearest dealership and advised them that I was having the same problem as I had in September. They inspected the front end and advised me that both lower control arms needed to be replaced. I informed the service adviser that I had this problem previously and that at least the left lower control arm had been replaced only a few months early. The service adviser then informed that this problem is no way related to the recall and I would be charge $1400 to have the problem fixed. I have been to several dealerships but know one seems to want to resolved this problem without charging me a fortune. I have also called the Chrysler recall hotline but they were just as bad as the dealerships. What is my next course of action to try and help resolve this problem?
There was a recall in 1997 on Chrysler Sebrings built from July 1994 to July 1995 for a lower control arm defect. The factory lubricated ball joint would dry out and the lower control arm would collapse. This happened to my 1995 Sebring. I called Chrysler and even though my car was built during that time they claim the VIN # was not one of the recalls the insurance company is going to replace the part with a used 96 part, I am afraid it my be defective. Also, not the to mention the left control arm still on the car as original. I think the least they should do is once the part is on my car they should test the left and right side free of charge and replace them if they fail. I also should be re-imbrust for my $500 I had to pay my insurance company, because if that part did fail, it also caused the snapping of my half shaft on the left side. Please contact me with suggestions as TO0 what I can do I feel I will be driving an unsafe car until I know for sure what happened.
- Bolingbrook, IL, USA
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- Coram, NY, USA