This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ABS modulator pump failed just after buying the vehicle "as is". I took it to the dealer, who had it all day before deciding that the pump was out, a $1600 repair. I could not afford that, nor understand why it had happened so soon, so I found a used pump, and payed to have it installed. The light went out and it worked fine. Two months later, the light came back on. I took it to the dealer and payed them again, and again they said it was the pump. Now the light intermittently comes on and goes off. What's the deal with these things, and why do they cost so much? there are simply too many complaints of this nature to ignore. Chrysler needs to step up and take responsibility.
My two biggest concerns are the door panels and passenger air bag. I saw the same make and model as my car yesterday and the same door panel was missing on that car also. This is a very dangerous problem. The door panel simply blew off as we were going down the road, posing a threat for others on the road. The passenger panel is loose. The passenger air bag looks as though it is about to deploy. The corners are turned up. People are afraid to ride in my front seat due to the danger the air bag could deploy. These are both safety issues. I hope you will consider a recall and replacement of door parts. Thank you.
When applying ABS brakes an extremely loud grinding noise occurs, and they appear to override. Also, rotors and pads are prematurely wearing out, cause unknown.
Car taken to dealership for anti-lock light on dashboard. ABS main relay replaced and light still stays on dash after payment of service. Dealership explained now a $1200 part is needed to fix the problem not covered under warranty. After checking customer complains ABS failure is common among Sebring owners.
- New Rochelle, NY, USA
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The ABS system failed. The component that failed is the hydraulic control unit. I feel that this component should have not failed in such a short time of the life of the car, and I would like a refund on the repair of this item from Chrysler.
The ABS light came on and stayed on, I took it to a dealership and the replaced a $5 wire for about $150. The next day the car was jerking and losing power and the ABS light was going on and off. I then took it to a different dealership and it took them all day from 8am till 5pm to find out it was the ABS hydraulic component for the front brakes. It cost $1600 dollars more to fix it. These brakes have been nothing but problems this car has now been in the shop 2 times for new brakes and 2 times for the ABS. It still shakes when you stop from speed faster than 30mph!
ABS module failure; module needs replacement every 25,000 mile. Dealer replaced one under warranty; currently, problem reoccurred. Dealer would only pay for the part, but not the labor. Can NHTSA help in this matter.
While drving vehicle about 50 mph and when stepping on the brake pedal to stop vehicle, consumer felt the brake pedal pumping and the steering wheel shaking. This problem happened after four thousand miles. Consumer had brakes done seven times. Manufacturer was contacted.
Brake sensor relay failed at 20,000 miles, causing excessive wear on front brakes; owner was involved in an accident six months ago because another motorist pulled in front of the vehicle and the driver was unable to stop.
Moulding on fron twindshield separates/peels off, causing airflow through windshield. This is a direc tcause of the adhesive used to secure the moulding. Also, ABS brakes failed, and front ball joints failed due to a design flaw, resulting in excessive tire wear.
The rear brake light sensor malfunctioned, causing excessive wear of the front brake pads, rotors and shoes, consumer also state there is a griding sound coming from the front end. Consumer has contacted the dealer on two occasions and the front shoes and pads were replaced and the brake rotors have been adjusted.
Failure on the ABS brakes, consumer was driving at 20 mph and the brakes locked up, causing the consumer to have an accident. Consumer states as she was pulling up in front of friends house., consumer slowed by shifting down, consumer realized she was closer that she thought, approaching the rear of her friend's vehicle she hit the brakes very hard and it felt like the pedal was frozen solid, which had no effect on vehicle, consumer ran into the back of her friend's vehicle at 20 mph no air bags deployed, no injuries, but there was slight damage to consumer's vehicle.
A D V E R T I S E M E N T S
- Lima, OH, USA