The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated while driving 10 MPH, the drivers-?? side rear door opened unexpectedly. The contact-??s daughter had to grasp and hold the door until the contact was able to pull over the vehicle to the side of the road. Additionally, the contact stated that the vehicle started to drift and noticed a failure with the transmission. No warning lights were illuminated. The contact stated that the transmission was previously repaired by the dealer, but the failure persisted. The dealer was contacted but a diagnostic test was not performed. The manufacturer was notified of the failure from the dealer and a case was opened. The failure mileage was approximately 23,756.

- Bellefonte, PA, USA

The contact was an insurance agent who was filing a complaint on behalf of her client, who leased a 2022 Chrysler Pacifica Hybrid from Enterprise Rental Car. The contact stated that while her client was driving 62 MPH, the engine seized, and the vehicle lost motive power. The client pulled over to the side of the road. The vehicle was towed to an unknown location and was not yet diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. Upon investigation, the client was made aware of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) associated with the VIN. The failure mileage was approximately 33,449.

- Salisbury, MD, USA