Fiat/Chrysler will not give me a time frame as to when recall V15 (right ball joint issue). I have called several dealerships and Chrysler corporate and they cannot give me any more information other than "we will let you know". there is no time frame whatsoever. Currently my vans ball joint is bad and making clunking noises and they will not address this concern regarding a time frame for a fix for it.

- Montgomery, IL, USA

Brand new, 5 day old hybrid pacifica with 250 miles stalled out while slowing down to complete a 3 point turn on a two lane road. Prior to stall brakes were 'mushy' and not as reaponsive, however during the turn breaks failed completely, and power steering went out. Forced to slam on breaks while forcing steering wheel to complete turn. Initially thought emergency breaking engaged to stop car that was now headed towards a curb and pedestrians but more likely hit the curb causing the car to stop hard. Car remained purpendicular to oncoming traffic for approximately 2-4 minutes while I tried to restart engine. 7-8 cars began to back up on each side of car continuing to cause a increasingly dangerous situation. Had not experienced any issue until 'mushy breaks' about 1 block prior to 3 point turn and stalling. Incredibly dangerous! purchased this car based on safety ratings and hybrid feature with hopes of driving it for a minimum of 5 years. Completely terrified to put my family back in the car as they could have been seriously injured or killed due only to car malfunction, as could have those that were in the path of unresponsive car. Under the California lemon law I am expected to put my family back into a car that is dangerous only to prove that it once again put my family in a life threatening situation. This is why people take these dangerous cars to car max or sell them privately, without full disclosure, so they don't have to put their loved ones at risk without completely losing $50,000. Dangerous car! dangerous law!

- El Cajon, CA, USA

Incident #1 (7/17/2018) - while breaking towards a traffic light that turned from red to green, I attempted to accelerate but heard a loud popping noise, felt the van lurch, and immediately lost all power to the vehicle. Numerous warning lights appeared on the dashboard including engine light & power/hybrid plug-in failure. I was able to steer to the side of the road and break to a stop, and restart 1-2 minutes later. Brought to Chrysler dealer on 7/20 and was told on 7/21 upon pickup that the issue had been rectified via software update. Incident #2 (7/23/2018) - while moving slowly in traffic, I attempted to accelerate as the vehicles ahead of me moved and again lost all power with the same set of errors/warnings mentioned in incident #1. once again, after 1-2 minutes I was able to restart the vehicle. I brought to a different local Chrysler dealer that same day. Picked up the vehicle on 7/24 and was told that after thorough multi-point mechanical inspection with the fca engineers, the company believed the previous dealer had incorrectly applied the software update. Dealer test drove the vehicle for 20 miles and could not recreate the issue. Incident #3 (8/21/2018) - while again moving in traffic, my wife (with our 1 year old in the back) again suddenly lost all power as mentioned in incident #1 and #2 above, except she also had the steering completely lock up on her. She was able to break to a stop mid-traffic and restarted the vehicle 1-2 minutes later. Soon thereafter I called fca corporate directly and have requested a full repurchase of the vehicle and plan to pursue lemon law remediation if that doesn't lead to resolution. All three incidents are life threatening in nature and have not been diagnosable by multiple Chrysler dealerships working in conjunction with fca engineers. (image provided from incident #2)

- Alameda, CA, USA

We were driving car at 25 mph on busy city road in gas mode (not electric mode) when the power steering and accelerator stopped working. The check engine and battery indicator lights lit up, and a message saying "car must be in park to continue driving" showed up on the dashboard. The brakes worked, and we coasted to a stop and were stuck in the middle of an intersection on a busy artery. When we put the car in park, it would not then go back into drive or reverse; the "D" and "R" gear lights were flashing. The car would not turn off, it would stay in run mode when we tried to turn it off. Battery operated functions, like power sliding doors, stopped working. Earlier in the day, the car had a rough idle while in gas mode.

- Cambridge, MA, USA