The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated that the Hybrid charging system was repaired under NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System). The contact stated that shortly after the repair, the battery failed to hold the expected charge. The contact took the vehicle to the dealer however, the vehicle was not diagnosed nor repaired. The contact stated that after the failure reoccurred, the headlamps and the LED lamps malfunctioned. The contact stated that the headlamps and LED lamps needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

- Harwood, MD, USA

Two weeks after purchasing this vehicle, it started having numerous electrical issues. Finally on a Friday, the check engine light came on. Called th dealership and they said to bring it in the next week. Went to work. (battery has been fully charged) came out of work and vehicle would not start. Then it started going crazy. Wipers going. Lights flashing. Does wouldn't open. All without car being turned on. Called the dealership and they gave me a loaner and towed the car to their lot. The next morning I received a call that the vehicle had rolled into another vehicle overnight and crashed. On its own. With no keys in it dealerahip is lewis Chrysler in fayetteville ar and they said they have video footage from their security cameras. Luckily I was able to retract my contract for purchasing this vehicle and buy another one. And luckily no one was hurt. These vehicles are not safe and need to be investigated. A week before this happened, I was driving down a busy street going 45mph and the car shut off. Luckily I was able to coast into a parking lot and restart it but it could've been much worse. If you go on pacificaforums.com there are so many stories of similar issues. Some much scarier.

- Fayetteville, AR, USA