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10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 29,700 miles
- Total Complaints:
- 2 complaints
engine problem
Helpful websites
- Pacifica Forums - Online forum covering all aspects of buying and owning the Chrysler Pacifica and Voyager
A D V E R T I S E M E N T S
I have taken the vehicle in for repairs 5 times. The engine stalls, the steering locks, and it won't restart. This has happened 5 times since June 9, 2022. It is extremely dangerous as it has stopped dead in the middle of a highway. The initial repair was an update of the DTCs relating to the hybrid engine. I paid $225 at the time. The same problem occurred on 4 subsequent occasions. The second time I was told I needed a new electric battery and paid $430. The third time, I was left without a vehicle for 13 days.
The Chrysler dealership told me it didn't know how to fix the problem. I was not charged but the vehicle had the same problem 3 days later. On the 4th return, I was advised that the car needed a new shifter module which was still under warranty. The warranty deductible was $200. After receiving the vehicle back from the dealership on August 11, 2022, the car again stalled again on August 14th, and I returned to the Chrysler repair facility. Since that time, I have heard nothing except that I would be provided with a loaner when was available, That was on August 18th. I have not spoken or been contacted by anyone since then. There is a class action lawsuit involving this vehicle in U.S Federal Court which I will apparently have to join. In the meantime, I need to purchase or lease a new vehicle.
Update from Aug 20, 2022: Car stalled on highway on June 9, 2022. The engine stopped and could not be restarted. The steering also locked up.
Update from Aug 20, 2022: On June 23, 2022, the car engine stalled and could not be restarted while driving on the highway, The steering locked so I could not move the vehicle out of the road.
Update from Aug 20, 2022: On July 12, 2022, the car engine stalled and could not be restarted while driving on the highway, The steering locked so I could not move the vehicle out of the road. The vehicle was kept at the repair facility until July 28, 2022.
Update from Aug 20, 2022: On August 1, 2022, the car engine stalled and could not be restarted while driving on the highway, The steering locked so I could not move the vehicle out of the road. The car was not returned by the Chrysler facility until August 11, 2022.
- Kathleen B., Agoura Hills, US