This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 (na) Chrysler Pacifica hybrid. While driving approximately 70-75 mph, the check charging system warning indicator illuminated and the vehicle lost power. The contact was unable to restart the vehicle. The vehicle was towed to chapman Chrysler (930 auto show dr, henderson, nv 89014, (702) 558-3000) where it was diagnosed that the power inverter module failed. The vehicle was repaired but took 4-weeks to receive my vehicle back from the dealership. The manufacturer was contacted and provided case number: 59636895. The approximate failure mileage was 12,715.
While driving at 60mph on freeway, vehicle lost engine power without warning and was no longer responsive to gas pedal. Not enough time to maneuver out of traffic. First occurred 2 weeks after new vehicle purchase. Out of service for 15 days then returned to owner after software update. Same problem occurred again 3 months later, driving on freeway at 60mph. Has currently been out of service for 19 days. Dealership service department has ordered new power inverter module (hybrid motor)...
- Van Nuys, CA, USA
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- Eastvale, CA, USA