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Chrysler Recall Z11:
2017 Chrysler Pacifica Hybrid
A vehicle fire increases the risk of injury.
Hybrid Propulsion System
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
- Actions
- Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11.
- Documents (8)
- Recall Acknowledgement
- Defect Notice 573 Report
- Manufacturer Notices(to Dealers,etc) - NSRAC re FCA US LLC (FCA US) has announced a safety recall on certain 2017 and 2018 Model Year (RU) Chrysler Pacifica vehicles equipped with a 3.6L PHEV Hybrid Engine.
- Manufacturer Notices(to Dealers,etc) - SAFETY RECALL Z11: MY 2017-18 CHRYSLER PACIFICA (RU) PHEV -- CUSTOMER COMMUNICATIONS
- Manufacturer Notices(to Dealers,etc) - NSRAC Final re FCA US LLC (FCA US) has announced a safety recall on certain 2017 and 2018 Model Year (RU) Chrysler Pacifica vehicles equipped with a 3.6L PHEV Hybrid Engine.
- Miscellaneous Document - FCA US LLC Z11 Involved Component Part Numbers Chrysler Pacifica PHEV Battery Pack Assembly
- Manufacturer Notices(to Dealers,etc) - NSRAC Combo re FCA US LLC (FCA US) has announced a safety recall on certain 2017 and 2018 Model Year (RU) Chrysler Pacifica vehicles equipped with a 3.6L PHEV Hybrid Engine.
- ISSUED Interim Owner Notification Letter(Part 577)
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