Technical Service Bulletins (TSBs) for the 2022 Pacifica are official communications between Chrysler & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Read More »
Brake Vacuum Pump For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Brake Vacuum Pump For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Coolant Valve Clogged The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? P0E80-00 - Coolant ... Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
Battery Coolant Level Sensor, Battery Coolant Bottle Pacfica Hybrid only - If customer comes into dealership with a "Service Hybrid System" message on cluster AND scan / WiTech report shows evidence of a P2BE0-00 fault code, please ... Read More »
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
HEATER, Electric Coolant Please make sure the technician reviews SOL Publication S2208000041 for the 2021 RU, and SOL Publication S2208000042 for the 2022 RU. Read More »
HEATER, Electric Coolant Please make sure the technician reviews SOL Publication S2208000041 for the 2021 RU, and SOL Publication S2208000042 for the 2022 RU. Read More »
HEATER, Electric Coolant Please make sure the technician reviews SOL Publication S2208000041 for the 2021 RU, and SOL Publication S2208000042 for the 2022 RU. Read More »
HEATER, Electric Coolant Please make sure the technician reviews SOL Publication S2208000041 for the 2021 RU, and SOL Publication S2208000042 for the 2022 RU. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Incorrect Serpentine Belt and Tensioner ? Premature engine belt wear or noise concerns when driving the vehicle. ? Belt could snap eventually resulting in water pump and alternator not being driven leading to overheating and dead battery. Read More »
Incorrect Serpentine Belt and Tensioner ? Premature engine belt wear or noise concerns when driving the vehicle. ? Belt could snap eventually resulting in water pump and alternator not being driven leading to overheating and dead battery. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Front Hub Bearing Growling Noise Customers may experience a noise/vibration coming from the front end of the vehicle while driving. Wheel bearing growling noise in front when driving. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience: When parked, power liftgate opens inadvertently without any customer input. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, and your Dealership is located in the Detroit Metro area, please contact FCA Redacted Content prior to replacing the ... Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms. Read More »
HALFSHAFT ASSY - AXLE FRT LT/RT For a customer concern of "clicking sound", prior to repair please call any of the following: FCA Redacted Content. If no response within 15 minutes, proceed with the repair. Read More »
Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Read More »
SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one. Read More »
SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »
Brake Vacuum Pump For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates Forgotten Object Alert (FOA) feature not working. This bulletin involves updating the RFHM module with the latest available software. Read More »
Coolant Valve Clogged The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? P0E80-00 - Coolant ... Read More »
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor Read More »
Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect pop up box error or requires service message. Read More »
Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Incorrect Serpentine Belt and Tensioner ? Premature engine belt wear or noise concerns when driving the vehicle. ? Belt could snap eventually resulting in water pump and alternator not being driven leading to overheating and dead battery. Read More »
Incorrect Serpentine Belt and Tensioner ? Premature engine belt wear or noise concerns when driving the vehicle. ? Belt could snap eventually resulting in water pump and alternator not being driven leading to overheating and dead battery. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Water Intrusion and Corrosion in Connector XY101A This bulletin involves using zip ties and vinyl tape to reseal G917a. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Water Intrusion and Corrosion in Connector XY101A This bulletin involves using zip ties and vinyl tape to reseal G917a. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Flash: Radio Frequency Module (RFHM) Updates This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience: Intermittent passive entry feature on the front doors are inoperative. Read More »
Flash: Radio Frequency Module (RFHM) Updates This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience: Intermittent passive entry feature on the front doors are inoperative. Read More »
Flash: Radio Frequency Module (RFHM) Updates This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience: Intermittent passive entry feature on the front doors are inoperative. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience: When parked, power liftgate opens inadvertently without any customer input. Read More »
Rear Wiper Inoperative This bulletin involves inspecting and if necessary repairing a bent electrical pin in the inline connector between the left body harness and the liftgate harness. Read More »
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor Read More »
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Uconnect Theater USB Port Inoperable This bulletin involves connecting inline connector XY314B. The customer may experience the following: The USB port on the DVD/Blu-Ray player (Uconnect Theater) is inoperable. Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Radio USB Software Update to T25.50 The customer may describe one or more of the following: ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.29C to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Flash: Radio Frequency Module (RFHM) Updates This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience: Intermittent passive entry feature on the front doors are inoperative. Read More »
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Battery Coolant Level Sensor, Battery Coolant Bottle Pacfica Hybrid only - If customer comes into dealership with a "Service Hybrid System" message on cluster AND scan / WiTech report shows evidence of a P2BE0-00 fault code, please ... Read More »
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor Read More »
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor Read More »
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Rear Wiper Inoperative This bulletin involves inspecting and if necessary repairing a bent electrical pin in the inline connector between the left body harness and the liftgate harness. Read More »
Rain Sensor Before replacing the rain sensor during a front windshield replacement, contact: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Air Conditioning Not Blowing Cold or is Inoperative Customers may comment on one or more of the following: ? A/C will not function. ? A/C not blowing cold. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Read More »
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Water Intrusion and Corrosion in Connector XY101A This bulletin involves using zip ties and vinyl tape to reseal G917a. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Water Intrusion and Corrosion in Connector XY101A This bulletin involves using zip ties and vinyl tape to reseal G917a. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience: When parked, power liftgate opens inadvertently without any customer input. Read More »
Rear Wiper Inoperative This bulletin involves inspecting and if necessary repairing a bent electrical pin in the inline connector between the left body harness and the liftgate harness. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Read More »
GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one. Read More »
SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, and your Dealership is located in the Detroit Metro area, please contact FCA Redacted Content prior to replacing the ... Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Read More »
Rear Seat Entertainment Screen Blank This bulletin involves checking and if needed, updating the software on both rear seat entertainment display screens. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, and your Dealership is located in the Detroit Metro area, please contact FCA Redacted Content prior to replacing the ... Read More »
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
10.1" CENTER STACK Upper Display w/bezel For complaints of intermittent black or blank screens on the center stack display (this is a radio to display signal issue, not a rearview camera to display signal issue), prior to replacing this ... Read More »
ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. Read More »
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Incorrect Serpentine Belt and Tensioner ? Premature engine belt wear or noise concerns when driving the vehicle. ? Belt could snap eventually resulting in water pump and alternator not being driven leading to overheating and dead battery. Read More »
Incorrect Serpentine Belt and Tensioner ? Premature engine belt wear or noise concerns when driving the vehicle. ? Belt could snap eventually resulting in water pump and alternator not being driven leading to overheating and dead battery. Read More »
Video router module Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. Read More »
Front Hub Bearing Growling Noise Customers may experience a noise/vibration coming from the front end of the vehicle while driving. Wheel bearing growling noise in front when driving. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
CAMERA, Rear View For backup camera concerns involving vehicle with missing guidelines or INOP please contact the following individual prior to service of the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect pop up box error or requires service message. Read More »
Uconnect Theater USB Port Inoperable This bulletin involves connecting inline connector XY314B. The customer may experience the following: The USB port on the DVD/Blu-Ray player (Uconnect Theater) is inoperable. Read More »
Rear Seat Entertainment Screen Blank This bulletin involves checking and if needed, updating the software on both rear seat entertainment display screens. Read More »
Amplifier (AMP) Drone Noise This bulletin involves replacing the amplifier. Customers may experience the following: Audible drone after initial start up or during idle. Read More »
Rain Sensor Before replacing the rain sensor during a front windshield replacement, contact: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
HEATER, Electric Coolant Please make sure the technician reviews SOL Publication S2208000041 for the 2021 RU, and SOL Publication S2208000042 for the 2022 RU. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following:The steering wheel will not heat up or turn on, when enabled fromthe button on radio screen. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves updating the HCP and AHCP with the latest available software. Read More »
Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION ... Read More »
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso Read More »
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.29C to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. Read More »
Video router module Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. Read More »
Integrated Dual Charging Module Before replacing the IDCM part please follow the appropriate service procedure for DTC P0D27, ensure to clear the codes and perform a charging test. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A Read More »
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates Forgotten Object Alert (FOA) feature not working. This bulletin involves updating the RFHM module with the latest available software. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Flash: Radio Frequency Module (RFHM) Updates This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience: Intermittent passive entry feature on the front doors are inoperative. Read More »
Flash: Radio Frequency Module (RFHM) Updates This bulletin involves reprogramming the RFHM with the latest available software. Customers may experience: Intermittent passive entry feature on the front doors are inoperative. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following:No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. Read More »
Rear Seat Entertainment Screen Blank Customer may experience the following: ? **Rear seat entertainment DVD Blue-rayT inoperative.** ? Right and/or Left rear seat entertainment screen(s) goes blank. Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (U0485 - Implausible Data Received Set. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Replacement of Defective Key Fobs This bulletin involves replacement of the two key fobs and the key sense transmitter. Customer may experience one or more of the following: Vehicle unlocks only when key fob is located close to the door. Read More »
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Read More »
Heated Steering Wheel Inoperable This bulletin involves updating heated steering wheel. Customers may experience the following: The steering wheel will not heat up or turn on, when enabled from the button on radio screen. Read More »
Flash: Memory Seat Module (MSM) and Memory Seat Module Passenger (MSMP) Updates This bulletin involves reprogramming the MSM and MSMP module with the latest software available. Read More »
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
