This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving approximately 35mph and without any warning, the vehicle suddenly slammed on the brakes and came to a stop in the middle of the road. If another vehicle had been following behind there could have been a collision. The forward collision alert might have gone off; afterwards most of the warning lights were on. We were able to slowly power through the brakes to a nearby parking lot. We could not turn off the car or put the transmission in Park or Neutral, it was completely immobilized. All of the transmission lights were on and could not be changed by turning the dial. The vehicle was towed to a dealership and has been waiting for diagnosis for over 3 weeks.
Wife was driving on the highway at highway speeds (using gas propulsion, not electric) and car shut off without warning, lost all propulsion, alerting me to "Shift to park" to start the car. No prior warnings of anything being wrong with the car. Had to pull over on the highway to stop. Took several minutes to be able to shift to park, turn the car off, and restart the car. After incident, the check engine light came on. Took the nearest dealership who advised the check engine light was off and there was nothing they could do to repair it - told us it was safe to drive. Driving car again and incident happened 2 more times within the following weeks. Again, check engine light would come on, then turn off after a couple hours. Car currently at the dealership getting a new transmission. Car had under 10k miles and was under 8 months old.
Driving on a major highway with little to no shoulder, we were accelerating up a slight incline going 65 miles per hour on a route loaded with semi trucks. As we accelerated the engine cut off taking away the ability to accelerate. We had to pull to the shoulder and the vehicle kept cycling all of its lights on and off. We were able to get the car moving again and within 5 minutes the same thing happened, engine turned off. Vehicle was towed to a Chrysler dealer, it showed 17 error codes thrown, Chrysler's policy was to reset the codes and drive 25 miles to replicate if it doesn't replicate send it home which is what they did. As our family was again on a highway accelerating the engine cut off with no ability to accelerate. We turned the vehicle off and started it again and the engine cut off leaving us to coast off the highway. Chrysler is now stating it's a software update that is needed and we are at day 4 with no car for a second time in two weeks
Red turtle icon appears on dash with message -??Vehicle Speed may be Reduced-?? repeatedly. Check engine light has come on after about the tenth time seeing the red turtle appear then go away. Vehicle has has not lost any ability to drive normally once engine light came on. A week after engine light appeared the red turtle still coming on and off and vehicle will lose power when turtle icon is on. This is a danger to my family if this persists. I have 3 kids in booster/ car seats and to suddenly lose power could be catastrophic in certain situations. Have an appointment to take on for service on 4/27/22 at Len Stoler Chrysler in Westminster
The car stalled while driving. I was driving down a city street and the engine cut off and a message on the dash read "Put Vehicle in P to start." I pulled over and it took several minutes to get the car to restart. This happened several times on the way back to the dealership (we had only just bought the car the day before). Our safety and that of others on the road was put at risk because we were stopped in the middle of traffic and were unable to move. Pulling over across traffic once the car had stalled was also dangerous because I could not propel the car forward. I did manage to steer the car to the side of the road. After this happened several times in the course of a few blocks, I called for roadside assistance to tow the car back to the dealership. After the incident happened, the "check engine" light came on. The car is currently at the dealership awaiting repair.
A D V E R T I S E M E N T S
- Fayetteville , GA, USA