This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear tail gate will not latch. In cold weather the rear gate has exhibited problems latching. The tailgate motor fails to open or close and the latch remains released. The latch is well greased and moves. You can hear the latch motor run, however the tailgate does not latch shut. There is no D-Ring or pull to tie a rope. No handles with a through hole to tie the tailgate closed to protect animals and baggage from falling out the back. The tailgate slowly opens by itself while driving. Wind pressure or bumps cause it to open when the latch fails to work properly. This could put occupants and drivers on the highway at risk if things fell out the back of the minivan on the highway. The driver may not be aware that the tailgate opened up while moving by it self on the highway. The automatic closure mechanism and motorized latch need to close and latch tight for safety. There should be a D ring or a handle with a through space to tie the tailgate down if it fails in addition to a recall to program or replace defective components in Chrysler Pacifica with motorized tailgates.
09/17/23 Was driving 65mph, car was slowing Down in front of me and turned cruise control off. Immediately car started stalling. Was in middle lane with cars on both sides. Turned on flashers and no power in gas pedal. At about 30mph, was struck from behind by Jeep! Third car behind struck Jeep and Jeep struck me again. There were injuries and a death. My car was towed. 10/02/23; Now car is in body shop. Contacted Chrysler, they inspected car, but did not drive it. 10/12/23 Just received email stating that they found no problem. They stated that they are not responsible as they found no evidence of manufacturing defect or recall having contributed to this accident. Insurance companies and police are still investigating.
When locking vehicle and arming the alarm up on returning to vehicle in a parking lot no matter where. Upon return to vehicle before unlocking we notice vehicle rear tailgate is wide open. This has happened multiple times with a dealer not finding any cause. Now on our second case to have looked at. This is not good as anything in the vehicle is open to theft with me having no control of it. Happened on the road traveling to FL from IL leaving all of our belongings visible and available to take. Not good had luggage tools, guns all easily stolen.
- Springfield, IL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Highland, NY, USA