This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that whenever hybrid battery power was low, the vehicle was supposed to shift to using fuel; however, the vehicle would stall. The contact would pull over to the side of the road and start the vehicle after several attempts. The failure was intermittent and occurred at various speeds. The service charging system and check engine warning lights would be illuminated. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The failure reoccurred several weeks later. The contact returned the vehicle to the dealer and was informed that the manufacturer suggested that the transmission should be replaced. The vehicle was not repaired. The approximate failure mileage was 24,000.
- Stevenson Ranch, CA, USA
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- Stevenson Ranch, CA, USA