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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Chrysler Pacifica body / paint problems

body / paint problem

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2021 Chrysler Pacifica Owner Comments

problem #3

Mar 282024

Pacifica

  • miles

A D V E R T I S E M E N T S

Ghost braking. While driving on the road using the adaptive cruise control, the van initiated its braking system as if someone was in front of me. This happened with nothing in front of me for miles in sunny cool weather and while at night passing a car with fog. I assumed the fog case had some bearing as the car I was passing their tail lights appeared to illuminate the fog to a degree you would think was a car in front of me. Glove box needed to be replaced. Kept opening and slamming on my bride's chins. The trunk is soaking up water from an unknown source after heavy rains and car washes. We noticed the issue when we vacuumed the rear trunk space and took out the mat. We dried it at the local car wash and didn't think much of it until we went through a car wash again. And there was the leakage but unknown from where.

- Freeport, FL, USA

problem #2

Apr 112023

Pacifica 6-cyl

  • miles
Description: My 3 year old daughter was getting out of the rear of the vehicle on the drivers side. The door is automatic and closes via button in the passenger compartment or the remote keyfob. She pushed the button to close the door and the door closed on her wrist and hand, the door did not automatically reverse and the door latched with her hand still inside. She was injured and needed to go to the hospital. This issue has also happened to several other people as well. There is a Facebook page dedicated to complaints on this Van. The door has closed on adults and children both. There were no warning lights, the vehicle has had a recall done on the auto open sensors under the doors. This issue occurred on April 11th 2023. The manufacturer was contacted and they have opened a case. The case number is 85938082

- Young America, MN, USA

problem #1

Mar 012022

Pacifica

  • miles
When I first purchased my 2021 Pacifica Hybrid Pinnacle in January 2021, randomly when pressing the lift gate button in the top left of the trunk it would beep multiple times and the lift gate would not move. The key fob, front button, and rear button would not engage the lift gate motor. You had to manually shut the lift gate and it would latch. Then in November 2021 I had the Y50 2021 RU Power Lift gate recall done on my vehicle and since then three times while driving the lift gate has popped up on its own. When you pull over all buttons are unresponsive and when you manually close the lift gate the locking mechanism does not engage. It just pulls right back open by hand or while driving. To resolve you must try over and over shutting the door, pressing the buttons, turning the vehicle on and off multiple times, letting it sleep and turn it back on and eventually the locking mechanism will engage. Have brought it multiple times to the dealer and every time they cannot recreate. Poses a dangerous safety issue while driving for the lift gate to open as you don't realize its not latched.

- Denton, TX, USA

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