9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
264 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Chrysler Pacifica engine problems

engine problem

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2020 Chrysler Pacifica Owner Comments

problem #7

Sep 102023

Pacifica

  • miles

A D V E R T I S E M E N T S

Driving at approx 45 MPH the car suddenly lost propulsion and experienced a complete electrical failure. The power steering was lost, braking was stiff, gas pedal was unresponsive. I struggled to get the vehicle out of the lane of traffic. The police arrived and helped route traffic until the tow truck arrived. The vehicle is still covered under factory warranty and is currently at the dealer with no estimated return date. As a matter of fact, the Chrysler dealer that has my car hasn't returned my phone calls or voice mails in a week now to inform me how long I might be without my vehicle. A day before the incident a message appeared: ?service Hybrid electrical system It happened fast but prior to the failure the display flashed red and sounded an alarm Shift to P to start for a few seconds, then the gear shifter was flashing....then I lost all power.

- Ocala, FL, USA

problem #6

Dec 032022

Pacifica

  • miles
I was driving the car around 70 mph on a highway with charged batteries and a 3/4 full tank of gas when the engine shut off a red dot appeared under the check engine light and a message appeared saying charging system fault, shift to park. Before this the van had been in the shop multiple times for a periodic check engine light that have a "cam shaft position sensor fault"message but the dealership was unable to locate the issue.

- Shawnee, KS, USA

problem #5

Dec 042022

Pacifica

  • miles
Driving on the road and vehicle lost all propulsion. Warning comes up on the dash saying Service Charging System and Shift to P. At that point, one has to coast to a stop on the side of the road. Vehicle would not restart. After waiting and completely shutting down the vehicle, it did restart. This is the second time this has happened over the past two months. The dealer updated software as a "fix" the first time, which has not fixed the issue. It also happened a third time when pulling into the dealer for service today. Dealer was able to see the issue. It is extremely dangerous, as there is no warning before losing all propulsion and it can happen at any speed and at any time. Please note that this appears to be the exact same issue addressed with NHTSA recall 22V-865, and both vehicles are manufactured by FCA and likely use the same hybrid electric powertrain. By addressing this loss of propulsion issue in the Chrysler Pacifica Hybrid now, there is a chance to save lives (there was a death caused by the Jeep 4xE recall issue) by mandating this same recall for the Chrysler Pacifica Hybrid.

- Moraga, CA, USA

problem #4

Nov 072022

Pacifica

  • miles

A D V E R T I S E M E N T S

All of a sudden while driving 40 miles per hour, -??service charging system-?? warning showed up on dash, asked to put car in park and unable to accelerate. Car stopped working in the middle of a busy road, unable to be restarted for 10 min.

- Moraga, CA, USA

problem #3

Aug 292022

Pacifica

  • miles
While stopped at a red light, the vehicle automatically put itself into park, activated the parking break, and turned off. Had to power the vehicle back on while still at the red light, turn off the parking break and put it back into drive.

- Rosenberg, TX, USA

problem #2

Dec 012020

Pacifica 6-cyl

  • 1,348 miles
The contact owns a 2020 Chrysler Pacifica. The contact stated while the vehicle was stationary and idling in a parking lot, the vehicle accelerated independently. The contact stated no warning light was illuminated. The contact stated that the failure recurred four times. The vehicle was not diagnosed nor repaired. Neither a dealer nor the manufacturer were informed of the failure. The failure mileage was approximately 1348. Consumer stated vehicle was taken in for "second opinion."

- Livermore, CA, USA

problem #1

Apr 292020

Pacifica

  • 500 miles
Stopped at a light, vehicle started accelerating until 3000 RPM for 2 seconds while only brake was pressed.

- Flanders, NJ, USA

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