This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle hesitates from gears 1-4 jerking through each gear. Have had valve body replaced not fixed. Have been to dealer 7 times and was told this is the way it is. Purchased the vehicle new and was reported immediately no offer of money back.
The vehicle jerks (hesitates) while accelerating from a start to about 37 mph. Suspect gears 1-4. have been to dealership 7 times since I purchased the new vehicle. Have had valve body replaced, adaptations reset, even the radio was replaced already. Vehicle now has 1000 miles on it and still has issues. The dealership service has tried everything they can aside from replacing the transmission. The zf 9 transmission is the problem and Chrysler (fca) has refused to fix the problem as they continue to get many many complaints.
Could not start Chrysler Pacifica for one hour Friday morning. Finally starting, the engine shut down while moving at low speed approaching a light (at time thought it was the gas saving feature) and was very difficult to start. Drove it to dealer Monday, after a very difficult start for a fix yesterday. Dealer could not duplicate problem so I drove home, parked, and today it would not start. I had to have it towed back to dealer. Concerned engine could shut down at speed locking controls. As cause is unknown, I believe this is a safety issue for Chrysler and a heads-up to the NHTSA. The problem began with about 150 miles on the odometer and the van now has about 475 miles. Updated 11/30/18
- Tijeras, NM, USA
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- St Petersburg, FL, USA