This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Master cylinder failed with approximately 4,300 miles on the car (purchased in April 2019, failed September 2019). Dealer reported it was a "known issue" but no service bulletin or recall has been issued. No brake warning light or code thrown. Only discovered because owner suspected concern with brakes.
The contact owns a 2019 Chrysler Pacifica. While driving various speeds, the brake pedal was depressed, but the vehicle failed to stop. There were no warning indicators illuminated. The vehicle was taken to schumacher Chrysler Dodge Jeep Ram of delray (2102 federal hwy suite a, delray beach, fl 33483, (561) 935-4210) where it was diagnosed that the braking system needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 10,000.
The contact owns a 2019 Chrysler Pacifica hybrid. While driving 73 mph, the "stop safely, the vehicle will shut off soon" warning message appeared. The contact parked the vehicle on the side of the road before the ignition turned off. The vehicle was unable to be driven and was towed to jimmy britt Chevrolet Buick GMC (located at 1011 town creek blvd, greensboro, ga 30642, (706) 453-2500) where it was diagnosed that the ABS control module and transmission needed to be replaced. There were also 113 error codes. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 730.
- Richmond Hill, GA, USA
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- Alexandria, VA, USA