Rear Seat Entertainment System Video Routing Module
Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment
system in the Pacifica, the software in the radio head unit needs to be verified. The
VRM with part number 68227168AL, must have radio software 16.23.23 in order to
operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio
head unit software update is required. Installing a VRM with this part number in a
Pacifica with radio software prior to 16.23.23 will result in a loss of the parental
control feature of the Rear Seat Entertainment system. For questions regarding part
numbers or software levels, please call Rick Gordon at Cell (248) 630-6281.~
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Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP
Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the
Tech Tip you are referencing for our tracking system.
