Van was in the shop for almost 2 months and is still there. New transmission is making noise they also replaced axles and from wheel bearings. After owning it for 4 months and being only driving for a 1 month they are buying it back.! I will never buy another Chrysler product there customer service is horrible. And when I wanted them to do an alignment the dealer told me they could do it because they haven't received the specs to do so and wouldn't receive them until next quarter which is the beginning of 2017! What manufacturer releases a vehicle and doesn't give specs to the dealership that services these vehicles. What a JOKE!
A D V E R T I S E M E N T S
leaked all the oil out 1800 miles stopped moving
Van was in the shop for almost 2 months and is still there. New transmission is making noise they also replaced axles and from wheel bearings. After owning it for 4 months and being only driving for a 1 month they are buying it back.! I will never buy another Chrysler product there customer service is horrible. And when I wanted them to do an alignment the dealer told me they could do it because they haven't received the specs to do so and wouldn't receive them until next quarter which is the beginning of 2017! What manufacturer releases a vehicle and doesn't give specs to the dealership that services these vehicles. What a JOKE!
- Kevin S., Concord, NC, US