This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Last night, while driving approx 40mph, our brand new 2017 Pacifica ltd shut down. The engine suddenly, with no warning, just stopped. The dot above the 'd' (for drive) started flashing, and a message flashed: 'shift to P to start.' We came to a stop in the middle of the road. I put it in park and then was able to turn it back on. I had both hands on the wheel, so I never touched the starter button. The key fob was in my purse, which was not moved. Thankfully we were not on a highway, so nobody ran into us. I dropped it off at the dealership this morning, and they just told me they cannot recreate the error. We've had it for about 2 weeks, and we've driven it 1500 miles, mostly highway.....updated 11/03/17 updated 11/09/2017
Vehicle randomly shut off at 60mph on route 70 with loss of steering while diving through a tunnel in the rocky mountains. Van had 7,500 miles on it.....updated 11/03/17 updated 11/09/2017
I was turning into a parking lot and my 2017 Chrysler Pacifica suddenly turned off. The display said something along the line of "car must be in park." I had to put my car back in park and restart the engine. I was almost rear ended by another car who was not expecting me to stop. Now that I am researching this issue, I'm finding that several other people have had this issue and Chrysler has no idea why it's happening. I am terrified to drive my car now. What if this happens on the express way traveling at high speeds or while driving through the mountains?..updated 07/20/17
New 2017 Chrysler Pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says "press brake to prevent rollong". turning off and turning the it back on does not make the issue go away.
My local dealer (confirmed by fca llc) has told me that we cannot get the autonomous braking and lane assist on the Pacifica touring trim level; only on the more expensive touring L-plus! these should be options on all trim levels so a family who wants safety more than fancy can spend their hard earned money on safety options and not be forced to pay $7000 more for fancy to be able to get more safety!!!! can you put pressure on them to offer the alp advanced safety option on lower trim levels?
A D V E R T I S E M E N T S
- Washington Crossing, PA, USA