This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 25 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The check engine warning light was illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred on two occasions. The contact stated that on the third occasion, a message to park and to restart the vehicle was displayed; however, the vehicle failed to restart at first attempt. The contact was able to restart the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the fuel pump. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
- Covington, KY, USA
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- Covington, KY, USA