This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while the vehicle was in park, the contact attempted to start the vehicle, but engine failed to turn over. The check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,494.
The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM-??s was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. Additionally, the contact stated while driving approximately 10 MPH and coming to a complete stop, the engine was making a loud banging sound before the vehicle shut off. The electronic throttle control warning light was illuminated and the message "Service electronic stability" was displayed. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where an unknown repair was completed; however, the check engine warning light illuminated for several days. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 5 MPH and making a turn, the vehicle lost motive power and stalled. The vehicle restarted after several minutes. While driving approximately 35 MPH, the vehicle lost motive power and stalled again. The vehicle hesitated while restarting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.
- Smithfield, NC, USA
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ENGINE FAILURE around 120,000 miles...No detail information why..engine replaced at Jeep Chrysler 8200 Fairforest Rd. Spartanburg SC dealership 0n 02-26-2021. cost $8,461.85. no warranty coverage
The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it-??s a recall for that specific problem that I-??m having but my vent number has No recall although I-??m experiencing that same issue with my vehicle
Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped, and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.
We recently took our Hybrid Chrysler Pacifica to the dealer and they mentioned that there are multiple engine and transmission mounts that need to be replaced in addition to the entire transmission. I reported to them over the years that the vehicle stutters up steep hills (>13.5 degrees). The electric motor produces too much torque, lurches forward, then cuts off and repeats the process. In doing so the electric drivetrain motor is twisting the vehicle apart. It is certainly a safety issue. If we get it fixed, it will certainly happen again and to anyone that has a steep driveway or goes up inclines at less than 5 mph. The process is easily repeated. Thank you!
While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.
I drive my daughter's van to transport my 3 years old autistic grandson to preschool and I have experienced several problems. 6 times the van died when I accelerated from a stopped position. Once I was turning onto a highway. The passenger-side sliding door opened while I was driving. The passenger front window has opened 2 different times. The lights on the dash go out while driving. The transmission will slam into another gear jerking you. The hatchback door on the back has closed on my daughter and her baby. She has 4 kids 5 and younger that she drives in this van. It scares me to drive it. She has taken it to 2 different places to get it looked at and they couldn't identify the problem. From what I have read this happens a lot with the van.
'Engine failure and needs replacement of head gasket. Never overheated. Also excessive "bucking" feels and sounds like you are being rear ended. Causes car to bang and lunge forward. Was repaired once before, dealer stated it was a software issue. Problem continues and gives you back pain and wiplash type sensation as it is a very abrupt and strong occurance. Now engine has failed and needs head gasket repaired for over $3000.
The problem began with an engine light and gave a P0303 code. We made an appointment with the dealer but the starter went out before it could be solved. After repair the service manager noticed a hint of white smoke from the tail pipe. After we received it, we took a short trip on the freeway and had the temperature shoot up and a horrible burning smell came in the cabin. We pulled over and got to a gas station. The coolant reservoir was empty so we filled it. On the way home the engine light came on and the next day we took it to a local shop. They confirmed it was the head gasket leaking coolant into cylinder 5. A code reader pointed to cylinder 3 with only a misfire but in reality you are losing coolant at a high rate. The mechanic will notify our warranty company with their findings. At city speeds the temperature stayed normal, as soon as we entered the freeway it reached the max temperature and smoked the cabin. There was no warning light to signal low coolant. Vehicle was purchased used from a local dealer.
Im also contacting the department of transportation in this matter. I had a tune up at. 80,000 mile. Lots of misfires. Head gasket right head leaking. Cracks dripping inside cylinder. Leaking right head gasket.I have to keep refilling the coolant. Im seeing many recalls but when I put in my vin it shows none.
I was driving for about 10 minutes going 40mph when the car dinged, the accelerator stopped working and the steering wheel became stiff and almost impossible to move. The screen said -??shift to P to start-??. I was able to pull to steering wheel just enough to pull over, and barely missed being in an accident. I put the car in park turned it off and turned it back on and it started again. 1 week prior I took the car to the dealer because the transmission seemed to be jerky and then it wouldn-??t start. I got it towed to the dealer and they couldn-??t replicate the jerky-ness and said it was because they battery was low and it was a connection issue. I got a new battery and a week later the car shut off while I was driving!
The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was driving approximately 20 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and braking functionality. The contact stated that his wife observed that the shift out of park message was displayed; however, the vehicle was not in park(P) but in drive(D) when the vehicle stalled. The contact's wife had made several attempts to restart the vehicle before the vehicle finally restarted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
The new auxiliary battery is not working properly which is causing the start/stop component to not work and the light is illuminated on the dash. Also the car has issues with the Torque Converter Clutch and the crank shaft sensor which disrupts the vehicles performance. The vehicle slows down when trying to accelerate and then speeds back up when the transmission realizes it needs to shift gears. The car then jolts roughly after the gear shift while driving. Sometimes car will not start because the auxiliary battery does not have enough power. Also after shutting car off there will be soft banging noises coming from the middle of the dashboard which lasts for a few minutes.
My vehicle has 87,000 miles on it and has had multiple electronic and start/stop system issues, recently check engine light appeared and dealership stated there was coolant in the cylinders therefore needs a new engine.
The engine shuttered/shook upon startup and did so continuously. When shifted into gear, the engine ran rough and never normalized. I am afraid to drive it in case something more serious happens to the engine or causes other damage. I havent dared take it over speeds of 40 mph and only lighktly drove it for a week after the CEL turned on. The check engine light turned on, constant, and took the van to the dealer. Error code is p0305 for the 5th cylinder misfire. My vehicle is available for inspection. My vehicle is at the dealer getting looked at. No one else has looked at it. The day before the CEL turned on, the van engine shuttered for 15 seconds with no error code and operated normally. Then the next morning the CEL turned on and stayed on.
A D V E R T I S E M E N T S
- Columbus, GA, USA