This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger-??s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM-??s was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. Additionally, the contact stated while driving approximately 10 MPH and coming to a complete stop, the engine was making a loud banging sound before the vehicle shut off. The electronic throttle control warning light was illuminated and the message "Service electronic stability" was displayed. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where an unknown repair was completed; however, the check engine warning light illuminated for several days. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.
Electric panel fried. Driving all of a sudden on highway my power steering light came on jerked me to the right very hard and the in lane light pop on that's turned off in my van. And all of a sudden jerked me extremly to the left. Good thing traffic wasn't going to fast I would of been dead. When ever you would accelerate it would do it again. I was trying to get in the slow lane to pull over. Figure the car needed to be turned off and reboot computer. That didn't help as it proceeded to do it. So got off the highway. Car only has little over 28,000 mile S in it.
I'm in a parking lot getting ready to leave. Tried to start the vehicle and I received a service shifter prompt. It will not start. I've been here for 45 minutes.
Multiple times our 2017 Chrysler Pacifica has revved up, then stalled. The screen tells the driver to put the car in park. I did, then was able to put it in drive again. Sometimes it completely stalls, other times the RPM increases then the car decelerates and I cannot drive over 20 mph. This has happened while driving slowly at an intersection as well as driving on a highway.
- Chicago, IL, USA
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Vehicle stopped starting - the following issues were being displayed. 1. vehicle not in park, service trans stope safely shut off engine to engage park, service electronic stability control, park sense unavailable, service shifter problem. Unable to operate tail gate, unable to operate sliding doors the vehicle was in stationary model while motion I am having issues when speeding up from 20 to 30 miles per hour the car stalls and then picksup car was in idle state and suddenly the car stops responsing
My van is constantly stalling... weather its me taking off after a stop or driving through town my van is always jerking me around. I have taken it to the dealership multiple times but they have done nothing to fix the issue. Now my van wont start and multiple codes came on when trying to start my van. Something with my powersteering being locked, service electronic stabiliti control, service antilock break system, park brake temporarily unavailable and powersteering unavailable.
While coming to a stop on a city street van loses all power and stalls after making a clicking noise. I have to put it in park and start the car again.
Had auxiliary battery replaced approximately 5 months ago because the ess was not functionally properly. No problems until today 11/9/19 while on vacation in Washington DC. The engine shutoff totally at stop light. Put car in park, depressed brake, vehicle started and ess warning light stayed on and no other lights came on, pulled out of traffic into parking lot and vehicle was slow to accelerate at first, turned vehicle off myself, let it sit a minute. Restarted vehicle with no problems and ess light was off. Called dealership where I purchased vehicle and Chrysler customer service about what happened. Neither on had any ideas or suggestions except to take to dealership. Dealership did say might be oil change was due or oil was low. Had oil changed about month ago. Said they had not received any complaints about this 11issue.
Yesterday morning my battery voltage while driving was fluctuating to low erratically. When I tried to make left turn the battery voltage immediately dropped down drastically to point or cutoff and nearly caused a collision. It then jumped back up to 14.4V and held that consistently. A few hours later it dropped down while driving. The dashboard didn't have any lights lit and the battery strength was fine other than the erratic fluctuations. I googled and saw there was a recall for this issue on my vehicle type and year. Phone dealership to tell them my car was unsafe and performed erratically because of battery issue. Despite the article from May 2019 pertaining to this same exact issue, they said I didn't have a recall on my car. I did research and it showed the stalling I've experienced was due to battery connector issues. This morning I got into my vehicle just fine. Turned on car and immediately the battery voltage gauge on dash was erratically fluctuating non stop forn10 mins and the car was sounding like it was shutting on and off on its own. The dash lit up and now a icon for emergency steering pops up and stays lit. All of this relates to the mandatory recall article in May 2019 but the dealership says otherwise. Not feeling like dealer is being honest and has best interest of my safety. I attached pic in upper left corner of the emergency steering icon that stayed on as well as shows my battery charge as fine at that moment but was erratically fluctuating when I took the pic this morning
It started with car not starting battery low, once it would start 1 of the windows rolls down by its self, when driving and stopping at a stop light, it would stall had to put it park to get it to start if lucky it would start right away. Once had it not want to start all the lights in the shifter were on, and could not turn off or on had to unplug battery to be able to start.there was a red dot on the dash and it was saying ign stability failure was also having transmission kick with force like I got hit from behind
I've taken my vehicle to ocala Nissan shortly after purchase and explained to them that the vehicle was jerking around 15 mph. They tested it and said nothing was wrong because the problem could not be duplicated. The next time I took it I drove with a service advisor and the vehicle did not duplicate. However on the way home it did. The advisor recommended me take the vehicle to be assessed @ my expense. I couldn't afford it at the time so I waited until an oil change was due. On May 15th chryster did an assessment and did not find a problem. They even drove my vehicle 19 miles! the advisor even mentioned that there were 'stored codes' on my vehicle, but did not do any repair! today May 19th my check engine light is on and my vehicle is slow to accelerate!
The automatic start stop icon randomly comes on and makes it hard to accelerate. The check engine light came on took it into Chrysler for repairs and three days later it started again with the automatic start stop icon showing up. The vehicle is moving when this icon comes on and is in motion. It all started after I took it in for a vehicle recall and they said they fixed it. I am unsure of the recall date but I purchased the car in Dec of 2017 and have taken it in multiple times. It has only 19400 miles on it.
The vehicle electronics malfunctioned with the windows rolling down on there own. Following that the vehicle completely shutdown at around 40 mph locking up the steering, loss of power steering, engine turned off and would not restart. This occurred on the highway and this is the second time this occurred. The key fob will not work and the car will not start again. I can't even lock the vehicle. Luckily we had started to slow down and did not have to turn or this would have resulted in an accident with my kids in the vehicle. I will not be putting my family in this van again.
Vehicle started having issues starting, the vehicle would not start once the start button was pushed. Once it did start and put into reverse or drive the vehicle would not move. I would have to turn the vehicle off, and on again several times before it would start. The vehicle would shut off and then turn back on while on the interstate whenever speed was reduced. The headlights would spontaneously shut off at night while driving, and could not be turned back on. The inside dash lights would also turn off making for a very unsafe situation. The air control also did not work properly. It would be very hot at 68 degrees, and would not blow a steady flow of air. It will speed up then slow down....
On Tuesday 7/31/18, as I was slowing down to turn onto a neighborhood street, the electronic stability control active warning light came on, a warning that lane assist was unavailable flashed on the dashboard, and the blind spot sensors on both side mirrors turned on with a warning message that the blind spot assistance was unavailable. After about an 1/8th of a mile, I slowed to a stop sign and the brakes started to feel tight as if they were locking. The screen on the dashboard went blank and the gauge speedometer was not registering. I was able to make a slow left turn and then an immediate right turn into a driveway, but as I came to a stop the brakes were completely locked up and nothing was working as if the engine had turned off. I had to restart the vehicle twice for the dashboard to come back to normal. Had U64 - reprogram powertrain control module and U50 manual park release recalls performed 7/25/18.
Bought new, currently has approx. 1200 miles on it. Van has stalled while driving multiple times while showing error messages including "stop/start unavailable, service stop/start system", the letter a! with an arrow around it. When van stalls the gear knob flashes in "D" or drive mode. Taken to service for first incident week of 4/16, dealership replaced the ECM. Picked up vehicle on 4/18 and stalled again on 4/22 and 4/23 while showing the exact same error messages. Towed to dealer on 4/24 and they kept it until 4/30 with no fix as they said they could not replicate the errors or stalling. Picked up the van on 4/30 and the vehicle stalled again and exhibited the same error codes while not even a quarter mile from leaving the dealership. I pulled over, put the van in park, started the van again and took it back to the dealer and the onsite manager took a picture of the error code a! and it is still in service for the 3rd time. I have pictures and videos to support my issues. This vehicle absolutely stalls while driving. I have notified Chrysler Corp directly and they are monitoring the service done at the dealership.
The vehicle has stalled in traffic when in drive and it will place itself in park. We haven't had the van a year yet and it had done this within 6 months of ownership. Recently it has done this at a stop light and then also at a slow down 2 days in a row. I looked the VIN up in recalls but, it says incomplete. I hope that this issue can be resolved by Chrysler soon.
I brought my car into the shop on Friday February 2, because I had experienced on 2 separate occasions a stall. Once when I was turning out of my subdivision, so thankfully at a slow speed, however, the car stalled in the middle of a busy road that I was turning onto. The second time, I was pulling into the gas station, decellerating at about 30mph. I had no idea about this recall, I just knew that I needed to get it fixed, as I have 3 children that ride in my car every day. Once I arrived to the dealer, I was notified that there were 2 recalls for my vehicle, and that they wouldn't be able to fix either of them until April. I have owned the car for less than a year, and am terrified to put my children in this vehicle. Chrysler has informed me there is nothing they can do for me. That they will fix it in 2nd quarter of 2018. This is not ok. 2 saftey recalls and Chrysler is not doing anything about it. I know there must be others out there that are thinking this way as well, and that we can come together to get this taken care of. I will not wait around for my car to crash while I'm driving due to a stall and a recall that is not being fixed for 3-4 months.I am not impressed at all with Chrysler and will make sure they are held accountable.
A D V E R T I S E M E N T S
- Attica, IN, USA