This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Motor mounts & cradle rot are known pervasive issues with 2008 Pacificas (& other years). There is no inspection or maintenance required per the maint. Booklet nor shown anywhere so dealers never inspect them thereby leaving unsuspecting owners/drivers in a potentially dangerous crash situation. My bad motor mounts weren't noticed until 101K miles & cost $1,200 to replace. The dealer stated it was a serious safety issue at that point so a mandatory repair. In just 12 short months, they required replacement again. I now have no confidence in the safety of the motor mounts after having had (3) sets in 116K miles (original + 2 replcmts).
Body frame on passenger side front of vehicle is rotted and chysler will not do anything about it and will not pay for repair to frame of car. Engine cradle rot.
I bought this car from the original owner in 2009 with 38K miles on it. Since then, I have had to replace the engine mount three times! recently, the car has been overheating while driving with smoke coming from under the hood. At first, I had some hoses replaced. The mechanic has now advised that it needs a radiator replacement. I have called around and dealerships say that it is hard to get to the radiator on this car due to its design, so the cost is $1600. At this point, I am afraid to drive the car. I have read through these complaints and Chrysler has known about the engine mount problems with this car since at least 2011, and still no recall! several other people have also experienced the overheating issue. I am baffled because Chrysler has just brought out a new version of this car for 2016, without addressing any of the known problems with the original version of the car!
Engine cradle is extremely rusted for the year and mileage of the car. Would not pass state inspection last week. Passenger side and mid section of engine cradle rusted enough that you could put your fingers thru it. Readin online this seems to be a major problem with these cars. This appears to be the only rust on the vehicle.
A bolt came out at low speed that would not allow the vehicle to roll. After searching, it was found to be a "knuckle bolt" on the front, left side of car. It appears to be a bolt that holds the steering system to the front, left rotor and wheel. It was not a caliper bolt. It was a very large bolt that is necessary for the car to move. It caused the part of the car that holds the brake pads to jam into the inside of the tire rim, thus not allowing the car to move. At high speeds, this could be deadly.
A bolt came out at high speed. After searching, it was found to be a "knuckle bolt" on the front, right side of car. It appears to be a bolt that holds the steering system to the front, right rotor and wheel. It was not a caliper bolt. It was a very large bolt that is necessary for the car to move. It caused the part of the car that holds the brake pads to jam into the inside of the tire rim, thus not allowing the car to move. At high speeds, this could be deadly.
A D V E R T I S E M E N T S
- Lancaster, OH, USA