This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving in a parking lot, electrical system just shut down. This is a recurring problem, same as on other Chrysler vehicles, however Chrysler refuses to issue a recall for this vehicle. There have been other chronic problems with this make of vehicle, but Chrysler refuses to address them with recalls. They just continue to ignore them, hoping the vehicle owner's will simply walk away from the vehicle. They have tried to get me to trade the vehicle in, numerous times.
The 2008 Chrysler Pacifica simply stalls while in motion. All electrical systems, including airbags, are dead. This has happened at highway speeds, while stopped, and while accelerating. It has happened during very cold temperatures (below 0), high temperatures (above 90) and other temperatures in between. There does not seem to be any rhyme or reason as to why it happens, as when the car is pulled over and ignition turned to the off position, it can typically be restarted - though it appears that it takes multiple attempts to get that to work as the issue is getting worse instead of better. This is an issue that is not just isolated to the 2008 Pacifica, but transcends models and years. If one searches Chrysler Pacifica stalling, one will find numerous other identical complaints and can quite easily discover that it covers other years and models. It is equally as unsafe as the GM recall. I have called Chrysler personally and inquired out the issue only to be dismissed. In fact, their exact claim to me is that they were unaware that there was a problem despite me pointing out the numerous complaints I could discover in seconds. I believe that Chrysler group is keenly aware of the problem and is simply hoping that it will go away due to the high cost of a recall. Others have paid significant amounts to dealers to have items changed only to find that the issue is not resolved. In any case, this is a safety issue that needs to rectified immediately before someone (or a family in my case) gets injured or dies. Please help me to keep my family safe when driving this car.
The clock spring in the steering column failed causing the airbag and horn not to work. Clock spring is no longer manufactured or found in Chrysler inventory. The part was never produced by an after market company. Dealer has tried to find it in junk yards with no luck after 3.5 months. Chrysler is relatively silent on helping to correct or replace the vehicle. Vehicle is owned by a consumer with multiple sclerosis and without the vehicle has lost her independence.
The contact owns a 2008 Chrysler Pacifica. The contact stated that while driving approximately 35 mph, the air bag and stability control warning indicators illuminated. In addition, the cruise control and horn failed to operate. The vehicle was taken to an independent mechanic for diagnosis. The technician informed the contact that the clock spring needed to be replaced. The vehicle had not been repaired because the needed part was no longer being produced. The manufacturer was notified of the problem. The approximate failure mileage was 115,000.
A D V E R T I S E M E N T S
- Alexandria, VA, USA