This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been having power shut down every day, around 5 times a day. I have taken the car to the dealer and other certified mechanics, and the scanner can not diagnose, or detect any code. In my last issue, the car turn off while I was driving it. It was scary, and it is happening very often. I have changed most parts, all sensor has been replaced (replaced by original parts), and it keeps turning off. I have been searching thought the internet, and this particular car has a lot of complaining, a lot of Chrysler Pacifica are having this same issue, while they feel frustrated. This is a life risk issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Driving vehicle down the road and vehicle started to smoke under the hood. Pulled car over and the entire engine area under hood became engulfed in flames. Fire department came and extinguished fire after about 20 minutes. Vehicle is a total loss.
Car will not take gas. Gas pump between tanks is not working properly to move the fuel from one side to the other, causing you to run out of gas frequently. It also is causing the mileage/computer/gas gauge to indicate you have a half tank and then immediately drop to E and run out. This seems to be an issue with the Mercedes designed fuel tank and should be recalled and replaced with a standard design. When on E your car will not take gas. Initially I was told to idle at the pump for 2-5 minutes...now at 10 minutes, my car will not take gas and takes about 20-30 minutes to try to fill it. Very frustrated.
- Polson, MT, USA
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- Bell, CA, USA