This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At exactly 70000 miles while entering a highway on ramp the car stalled for no apparent reason. Brought it to dealer and they found no problem. Since then it has stalled numerous times while driving almost causing accidents as this car has no steering or lights. I have brought it back to another dealer three times and they can not find a problem either.
Vehicle shuts completely off during drive at least twice per day. Dealer claims they are unable to duplicate problem. This happens at both high and low speeds. Oil light turns on and all power is lost. Problem existed on 2006 model but dealership claims issue was resolved and will not consider symptoms for the 2008 model. They kept my vehicle for four days and claimed the problem never surfaced. I was charged $100 and before the day ended, the fault occurred twice on the interstate.
The contact owns a 2008 Chrysler Pacifica. The contact stated there was a loud, unusual noise heard from the vehicle. The vehicle was taken to a local repair facility where the contact was informed that the motor mount was defective and would need to be replaced. The vehicle was not repaired. The contact had not spoken with the manufacturer. The failure mileage was approximately 68,780 and the current mileage was approximately 68,800.
1. there wasn't any events leading up to this failure, no accidents, etc 2. the failure is the motor mounts, engine lifts up when going forward) can cause deadly accident, engine coming out falling or flying out car sound louder than usual when going forward and when starting up. This can cause a deadly accident/serious because the engine can fall or fly out of the car. I have not gotten the car fixed. Just found out what the problem was 2 days ago. Was told to see if there was a recall because motors mount should not be bad after 2 years. Thank you.
- Stockbridge, GA, USA
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My 2008 Chrysler Pacifica has stalled three times while driving at speeds under 40mph. The vehicle gives no warning that it will stop running before it happens. When it stalls the steering wheel locks and so does the brakes. I have brought it to a Chrysler dealer each time. They continual install updates and reboot the vehicle's computer to no avail. Personally I feel unsafe driving this vehicle since it dies on the road with no warning.
Purchased a 2008 Chrysler Pacifica with approximately 32K miles on it. The car was "certified" by Chrysler. At approximately 44K miles the engine would bang when shifting out of park to reverse or drive. According to the dealer the engine mounts were torn and needed to be replaced. I was told engine mounts are not covered under warranty because it's considered normal wear and tear and it would be around $700 to fix. I reviewed the Chrysler owner's manual and there is nothing that mentions motor mounts needing inspection for wear and tear. The standard items are listed such as oil, tires, filters, belts, fluid etc. If motor mounts are subject to normal wear and tear shouldn't they be listed so an owner can have them inspected? the certification checklist also didn't include an inspection of the engine mounts. Chrysler doesn't offer any information on the motor mounts in their warranty, certification inspection or owner's manual. After further research I've found numerous websites with other Pacifica owners having the same exact problem with the motor mounts. Failing motor mounts appear to be a factory defect Chrysler is ignoring.
Vehicle purchased new Jan 08, currently has 21,000 miles, while driving approx. 30 mph, all power was lost, car stalled without warning. Able to restart and drive approx 300 feet, car shut down second time. Towed to dealership, where for the past several days they have been unable to replicate problem. All power steering was lost. We have lost all peace of mind. Terrified to drive car in traffic. Long list of similar complaints can be found on internet on previous Pacifica models.
2008 Chrysler pacifia, all wd, touring edition, purchased, May 20, 2008 with 30 miles on vehicle - from showroom floor - cash payment - $33,000 +...... no warning!!! (1st time)June 18, 2008, while driving, engine died, loss of power steering & brakes. (near 1300 miles) approx 1/8 miles from entering route 80 (major highway) --nearly caused a major accident. Car refused to stay started and then nothing!! 2nd time - August 7, 2008, (approx 3000 miles) exact same thing!!! almost to route 80...and almost another accident, due to no brakes and steering. Both times the car has been towed to motorworld, wilkes-barre, pa. 1st time they replaced a harness that was rubbing, thought the problem was solved - until last week it happens again. All testing is showing nothing is wrong. To date motorworld still has my car.......chryslar & motorworld are refusing a loaner car - and or the replacement of the vehicle.. who will be responsible if I have an accident - I hope it is not fatal.....Chrysler Corp extremely nasty and making no progress with motorworld. In the meantime I have no vehicle and need to get back and fourth to my job which is 50 miles each way.
A D V E R T I S E M E N T S
- Buford, GA, USA