This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2008 Chrysler with 12,100 miles on odometer experienced a second breakdown for the same lower radiator hose failure. Original NHTSA complaint ODI number 10286512. Lower radiator hose originally failed at 6,200 miles due to hose rubbing against engine, causing hose to burst. Hose was replaced under warranty in October 2009. In January 2010, at approximately 12,100 miles, lower radiator burst again, for same reason. Chrysler dealership indicated that replacement hose was also installed incorrectly, and that hose was found to be rubbing against fan shroud, causing failure. This is now second repair/replacement for same hose in 12,000 miles (7 months).
Relatively new SUV (2008 Chrysler Pacifica) with approximately 6,000 miles experienced a breakdown caused by the engine overheating on interstate 95 in Maine while on a trip. After being towed to a local Chrysler dealer, it was determined that the lower radiator hose had failed due to probable incorrect installation at time of manufacture. The radiator hose was found to have a hole in it which caused the loss of coolant and subsequent overheating. This hole apparently was caused by the hose rubbing up against a part of the engine, causing it to wear and brake prematurely.
- Seaford, NY, USA
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- Seaford, NY, USA