This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chrysler Pacifica. She would hear loud thumping and grinding, when turning the steering column. She had to use great force in order to turn the steering column. The manufacturer was contacted and after numerous attempts to correct the failure they stated they did not know what the caused the failure. They also stated they were working on a technical service bulletin to address the failure. The failure mileage was under 100 and the current was 39, 386. Updated 01/27/10 the rack and pinion was replaced as well as the sway bar links. Updated 01/28/10.
- Piedmont, MO, USA
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- Piedmont, MO, USA