This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine Sub Frame-AKA Engine Cradle is rotting out. Vehicle was inspected on July 6, 2023 at Jim Rielh's Chrysler -Jeep Dealership located at 32899 Van Dyke, Warren Michigan 48093. The report came back as " FOUND FRONT ENGINE CRADLE / FRAME ROTTED / RUSTED OUT." This vehicle has been well maintained and has been Safety Inspected by the same dealership in 2021 & 2022 and never advised there was a problem with the Engine Cradle. Now in 2021, three engine mounts were replaced to correct clunking noises when accelerating, but again there was never an advisement of a potential Engine Cradle Rot. The vehicle had 127, 640 miles on it when it was inspected by the dealer. The results were reported to Chrysler Customer Care via email and by phone but no response as of today.
The engine cradle as well as the engine mounts along with the subframe have deteriorated uncommonly fast resulting in the vehicle involuntarily swerving into other lanes of traffic
I am requesting that NHTSA issue a recall for the known defect and serious safety hazard for the 2007 Chrysler Pacifica. These vehicles need to be recalled effective immediately and removed from our highways. The engine cradle rot poses a a risk for accidents and the manufacturer is privy to these problems and had legal action taken against them for a similar notification of different years. The 2007 models should be recalled as well. Please issue the recall and do the right thing. Who knows, you may save someone-??s life who is unaware of the dangerous equipment they are driving. Not to mention the manufacturer needs to either to buy back the vehicles, pay for the costly repairs and or compensate the owners who are unable to drive their vehicle or are forced to purchase another vehicle because Chrysler and those in authority have failed and refused to act with integrity and take action to make the recall. There are countless consumers who complain of the same problems of cradle rot, but nothing has been done. Please note the following:l, which lists the court case and consumer complaints: https://www.casemine.com/judgement/us/59145d2dadd7b049341f482e https://Please provide a follow up with what action you are going to take since Chrysler refuses to issue a recall and a representative stated, the recall would need to come from NHTSA and will not do the right thing. Thank you.
After fueling, especially if the take is full. The engine will die several times in the first 5 or more miles driven. Of course, this also means no power steering. You may be turning at an intersection, on a freeway or just traveling on a surface street. Still, you are without power and no power steering putting the car and occupants in danger. Usually, putting the car in neutral and starting gets you going again, at least until the next event. We have had as many a 5 such events on a 4.5 mile drive home form the gas station. This has now progressed. The last fill up, the nozzle cut of several times and restart over and over to finally fill the take. We knew it could take more fuel, Ultimately it took on 15 Gallons. This time, even after the second day and about 20 miles on the car it will still die at random, especially at idle, say at a stop light. Also with this phenomenon, when the gas gouge gets to just below a half of a tank reading, it may suddenly drop to (E) empty. This is not a good feeling, even though we know it is a bogus reading. The gauge may or may not read correctly at about a half tank the next time the car is started, after an overnight rest. We suspect this may relate to the saddle bag fuel tank system. Currently the check engine light is on, solid, not flashing. However, this problem after a fill up has occurred when there was no check engine light active. Our mechanic is aware of the problems and we are scheduling a visit again and will make sure he is aware of all of these issues. Safety issue, yeah, like suddenly rear-ended or t boned with loss of power and almost impossible steering without power steering. Thankfully, the emergency flashers work fine.
Several Times while driving and often when turning at a slow speed the Pacifica stalls. This is a common problem with no help from Chrysler. No codes come up and several mechanics and dealers have tried to fix the problem to no avail and at a lot of expense. In checking this problem out on the internet, many, many people have complained about this problem because it is highly dangerous and puts peoples lives at risk! Why doesn't Chrysler investigate and find the reason and provide a fix or why won't the NHTSA look into this problem. It also is known to happen to 2005 and 2006 Pacificas.
- Powell, OH, USA
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While driving on interstate rt 80 I experienced a loud noise and smoke and flames were coming from the engine. Pulled over and got myself and my granddaughter out of her car seat. The engine continued to burn until the fire dept come.
Motor mounts are bad on the Chrysler there is 1,000 of reports online for this issue parts are on back order all over and it is a very known issue and a huge safety concern it occurs once vehicle is started shifts moves at all the engine will lift or jump up towards the hood of the car causing things to bend and twist while moving that should not
My family and I was at the airport when it just shuts off. Will start fine but stalls when put in drive(.reverse works) I had to have my car towed from the airport. My mechanic cannot find the problem.
My 2007 Chrysler Pacifica 4.0 has always ran pretty great, rides smooth. This particular day it jerked and reved to 3000 rpms when I put my vehicle into reverse, I then switched my gear into drive and the truck jerked again then started smoking on the drivers side of the engine. By the time I could park the engine caught fire and spread quickly. I grabbed what things I could before the fire department got there. They had to pry my hood open because it melted the latch to open it and they continuously soaked the whole engine for about 5-7 minutes. Fire seemed to originate around the battery compartment area.
Vehicle randomly shuts off while driving without warning of any kind. It's happened 5 times in the last month, it is usually "chilly" out (40F or lower) but we just got the vehicle a month ago so hasn't been warm yet. 2 of the times were while driving on a city street and 3 just leaving our driveway.
The contact owns a 2007 Chrysler Pacifica. While driving various speeds, the vehicle lost power without warning. The vehicle was restarted, but the failure recurred several times. The vehicle was taken to landers mclarty Dodge Chrysler Jeep (256-864-7475, located at 6533 university dr nw, unit a, huntsville, al 35806) where the failure was duplicated; however, the technician stated that there was no recall. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.
Random stalling w/ all functions stopping. Brakes, steering..ect. Took it to several licensed/certified mechanics and not 1 of them can tell me what is wrong. This has nearly caused 2 serious crashes so I no longer allow anyone to ride in the car with me. The stalling has happened on the highway going nearly 70mph, on a 2 lane highway through town with heavy traffic going approx. 35 mph, its happened in my neighborhood street, on the way home from work on a country road (several times). The vehicle hasn't ever stalled while running and stationary. For me this has only happened while in motion
While driving at low speed or accelerating from being previously idle, the oil pressure warning light and the traction control indicator will simultaneously light up. Upon doing so, the engine will lose all power and shut off. This requires the driver to put the car into neutral or park to start the vehicle again. This problem occurring while driving has the potential to cause an accident at no fault of the driver from this loss of control.
Engine rusts and cradles like if it's going to fall out the car. When driven engine shakes and moves back and forth making a pounding sound. Feels very unsafe.
The contact owns a 2007 Chrysler Pacifica. While driving 30 mph, the vehicle stalled and the oil and traction control indicators illuminated. The vehicle was taken to an independent mechanic who was unable to diagnose the failure. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000. The VIN was unavailable.
I purchased my 2007 Chrysler Pacifica at a dealer ship in February 2017. I have just had the vehicle for 5 months. The car had everything running and when I say everything running; I mean A/C was working just fine as well as the heater and all windows rolled up and down. I had everything updated on this vehicle. Now 5 months later, I have neighbors on 7/25/2017 at around 2pm that witnessed my car catching on fire. How? I don't know and I am confused and worried because I had just pulled up to my home with my fiance. Our car caught on fire on 7/25/17 I had to call the fire fighters to come out and put the fire out. This was the most scariest thing I have ever experienced. I am overwhelmed. The fire fighters put the fire out and now I am with no vehicle. I am a single mother of 3 that works a double shift just to make a way in life. I am very disappointed in this experience and fear for my life from here on out. I am scared to drive or get in any car because mind you my car had been driving perfectly fine. I am disgusted at the fact that there are cruel people out here with license dealerships that are able to sell vehicles with vehicles that can cost someone's life. This is not acceptable and I am requesting an explanation to why this happened and I would like some kind of reimbursement for my vehicle. Me and my children don't have thousands of dollars to throw away I paid for this car cash. If you need proof of my car I can send pictures and report from fire fighters. I can send you proof of me owning the vehicle. I look forward to speaking with you soon you may reach me at [xxx] my name is [xxx] you may also call me via telephone at [xxx]. thank you for your time. I hope you have a great day! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My car stops running shortly after driving within a few minutes with zero warning. When this happens the power steering and breaks stop functioning. I have been able to successfully been able to restart the car and continue to my destination. This creates a defiant safety hazard and has happened randomly on multiple occasions. The stalling started at the time when the check engine light and 'gascap' warning message came on - permanently. The mechanics have been unable to fine the problem and there are no computer code readings. Has there been a recall for this problem from Chrysler?
Stalls while driving, losing steering, braking, lights. Too many close calls while driving. Have replaced, egr valve along with couple of other sensors and continue to have issue with it growing in severity and occurrences.
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- Warren, MI, USA