This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Chrysler Pacifica. Consumer writes in regards to vehicle stalling while driving. The consumer stated the vehicle was at the dealer for a month, with no remedy in sight. The clockspring was replaced. However, the vehicle continued to stalled. The dealer stated the clockspring was replaced, because there was a light on the dashboard.
The contact owns a 2007 Chrysler Pacifica. The contact stated that the key would not turn over into the on position to start the vehicle. The contact mentioned that after multiple attempts, the key was able to turn over to start the vehicle. In addition, the contact stated that while traveling 40 mph to merge on the highway, the vehicle stalled. The contact was not able to restart the vehicle. The vehicle was towed to the authorized dealer for further inspection and diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 115,000. Updated 3/12/15 updated 9/7/2017
The contact owns a 2007 Chrysler Pacifica. The contact stated that the vehicle stalled several times and was able to be restarted. The contact indicated that the failure was progressing and the vehicle was not included in NHTSA campaign number: 06V432000 (power train). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
I purchased a vehicle end of May 2014. Vehicle has since started cutting off while driving with no warning. I have called Chrysler and was referred to one of there dealers in Oakville Connecticut. They had the car for a week and was unable to find the problem. I took it home and the next day the car shut off while driving, I called the dealer again and was told to bring it back and its been there since September 2, 2014 and they still have not found problem. Its very frustrating that I have purchased a vehicle for safe driving and I fear for my family and myself to drive this vehicle and cause an accident and getting hurt.
We were driving. I asked my husband to clean the windshield. As soon as he pulled the wiper stem, the headlights went out. The car restarted, but the headlights wouldn't come back on. We pulled over again and opened the hood. The car would restart, but now the dash cluster was out along with the headlights. We turned the engine off and weirdly, the headlights came on. They were flashing on and off, over and over. Within the next ten minutes the car would start but wouldn't shift out of park. From there the armrest controls stopped functioning, and eventually the car just chattered when the key was turned. Then it wouldn't even do that. It completely died. Four weeks and $1600 later, we have a new tipm L. the entire electrical system was fried.
- Reidsville, NC, USA
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When driving, our 07 Pacifica will randomly lose power and there will be no brakes and no steering. I have to put it in neutral and restart the engine while the car is still in motion. This has occurred on the freeway and also around town. It is most noticeable when I am approaching a corner or stop light/ stop sign and slowing down to turn or to stop. On the freeway, I was not slowing down or preparing to stop when it happened. The check engine light and etc light (electronic throttle control light) come on when it happens. We have taken our car to non-Chrysler dealerships/auto shops over the summer because it's less expensive to scan. The car was in the shop three times this summer, and the problem was not corrected. This is a frightening occurrence and we may have to take it in to our Chrysler dealership anyway.
She just doesn't like to start on occasion. The dealer diagnoses was it needed a new starter, took all of three minutes. Had a new starter put in, same issue. New relay and new shifter assembly with new switch installed. Parts department said they sell a "lot" of these. Still no resolution. She does not like to start about 2% of the time and does so after running the shifter up and down a few times. I am worried as I have asthma and need a working car to get to hospital immediately when attack occurs. So far been lucky with timing of no starts. Please help!!!
The vehicle dies--especially when coasting toward a stop sign or light, or down hills--usually at lower speeds, though several times at speeds of 40 mph. The power brakes and power steering cease. The only option is to shift into neutral and restart the car. Going around corners at speeds higher that 25 is difficult, this car has been in the shop several times for the same thing; they can't really find anything wrong but have charged me over $2500 this year alone. I'm afraid to drive this as this has been happening on nearly a daily basis. And taking it to the dealer seems futile. Is this part of the recall? I'd hate to see my wife or someone else injured or killed because the safety systems on the vehicle stopped working at the same time--such as happened with the GM products. Updated 3/3/2015
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving approximately 35 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic, who stated that the tipm needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 95,000.
While driving the electrical panels are flushing multiple time some kind of warning noise sound and then the dash light stays on with all the lights sties on and the engine runs morally, we have to pull over and turn the engine off and restart it and after a few miles the same repeats again and again, the dealer dose not know about it and they wants to change multiple part to figure to fix the issue, which is costly and expensive too, and plus we have to find another vehicle for the daily need that take kids to school and daily grocery shopping. It is scary and specially when the kids are in the vehicle.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving approximately 30 mph, the vehicle exhibited difficulty in acceleration and deceleration power. The vehicle would respond to acceleration attempts with a delay. Additionally, the check engine, eps and brake warning lights were illuminated. The contact also stated that the instrument panel failed. The vehicle was neither diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
I was driving down the street at approximately 25 miles per hour and lost the ability to accelerate. The electronic throttle control light came on. I turned the car off and back on and the car drove normally for about a mile, and then behaved the same way. I went to the dealer for an inspection a month after purchasing the vehicle because the perform service indicator was displayed, the only suggestion was to fix motor mounts. The battery died on me a week later, and now the car is losing power while I'm in traffic. The vehicle is turning into a money pit.
Vehicle stalls intermittently while driving. Has occurred at speeds between 30 and 45mph. Both the traction control light and oil light will illuminate right before the stall occurs. This has occurred approximately 1 or 2 times per week, since purchasing the vehicle used, last month. The dealership has had it in their shop for several days, replacing the PCM and egr valve. Still not fixed at this time.
2007 Chrysler Pacifica. Consumer states experience with mechanical problems. The consumer stated at 2,900 miles, a smoke condition developed in the vehicle's engine. A diagnostic revealed the front axle seal was defective. At approximately 3,800, the smoke condition developed again and the consumer was informed that the power transfer unit needed to be replaced. At 25,893, the power transfer unit had to be removed and replaced after it was discovered that there was a leak in an input seal. At 26,906 miles, the engine mount was replaced; at 48,062 miles, the blower motor was replaced; at 48,490 miles, the blend air door of the blower was replaced and the rear axle seals were replaced due to leaks; at 63,852 miles, the pvc valve, fuel pump, egr valve and battery were replaced and a short in the wiring to the alternator was repaired; at 65,479, the vehicle broke down and had to be towed. It was determined the computer needed to be replaced. At 82,439 miles, the motor mount failed and was replaced, an isolater was installed and power transfer unit was leaking again. The consumer took the vehicle back to the dealer, after driving it for 15 minutes, because it was in worse condition than when she left it with the dealer. The engine was racing at 6000 rpms, while driving at 50 mph, there was a loud noise coming from the engine and a banging noise could be heard upon turning the steering wheel. The dealer stated there was nothing wrong with the vehicle. However, when the consumer drove the vehicle for 20 miles, the malfunction indicator light illuminated. The vehicle was taken back to the dealer, and after an inspection, the dealer stated the transmission control module relay was faulty. The consumer was assured the issues were fixed. However, on her way home, the malfunction indicator light illuminated again, the engine was racing and the entire vehicle jolted every time she shifted into, drive, park or reverse. The power door locks failed and the consumer was locked inside the vehicle for several minutes.
Fax on behalf of re her 2007 Chrysler Pacifica experiencing various and significant mechanical failures; reply attn caroline wekselbaum/New York, NY district office the consumer stated at 2,900 miles, a smoke condition developed in the vehicle's engine. A diagnostic revealed the front axle seal was defective. At approximately 3,800, the smoke condition developed again and the consumer was informed that the power transfer unit needed to be replaced. At 25,893, the power transfer unit had to be removed and replaced after it was discovered that there was a leak in an input seal. At 26,906 miles, the engine mount was replaced; at 48,062 miles, the blower motor was replaced; at 48,490 miles, the blend air door of the blower was replaced and the rear axle seals were replaced due to leaks; at 63,852 miles, the pvc valve, fuel pump, egr valve and battery were replaced and a short in the wiring to the alternator was repaired; at 65,479, the vehicle broke down and had to be towed. It was determined the computer needed to be replaced. At 82,439 miles, the motor mount failed and was replaced, an isolater was installed and power transfer unit was leaking again. The consumer took the vehicle back to the dealer, after driving it for 15 minutes, because it was in worse condition than when she left it with the dealer. The engine was racing at 6000 rpms, while driving at 50 mph, there was a loud noise coming from the engine and a banging noise could be heard upon turning the steering wheel. The dealer stated there was nothing wrong with the vehicle. However, when the consumer drove the vehicle for 20 miles, the malfunction indicator light illuminated. The vehicle was taken back to the dealer, and after an inspection, the dealer stated the transmission control module relay was faulty. The consumer was assured the issues were fixed. However, on her way home, the malfunction indicator light illuminated again, the engine was racing and the entire vehicle jolted every time she shifted into, drive, park or reverse. The power
While driving at speeds of 10-35 mph, the oil and esp lights would illuminate, then the engine will simply cut off / stall. We have to put on the emergency flasher while in traffic, put the vehicle in neutral or park and restart. No engine light. We brought the Pacifica in to the Dodge dealership 5 times and they could not find any codes. They tried updating the software on the ECM which did not help. Then, the dealership said the motor mounts were bad and the torque of the engine was pulling on the front wiring harness(ES), causing the stalling issue. We had all 3 (front, rear, upper) engine/motor mounts replaced and the issue still happens every time we try to drive the car. The dealership has the car again and said the front motor mount still looks like it is bad even though it was replaced 4 days ago. Based on what I've read in the NHTSA database and the Dodge dealership telling me that motor mounts go out on a lot of Pacificas, this is happening to a lot of 2007 Pacifica owners. Chrysler should absolutely recall the motor mounts on this vehicle and provide a more reliable replacement motor mount with a robust design at no charge to all Pacifica owners. My wife has reported that she has almost been rear ended several times as a result of suddenly stalling while driving. To have this vehicle completely stall out while my wife is taking my 3 kids to school or other activities could cause a crash and is potentially life threatening. I just want this issue to be resolved. The Pacifica is a well designed car and we love the interior but we need reliable transportation.
The contact owns a 2007 Chrysler Pacifica. The contact stated that the vehicle experienced several failures in which the vehicle would fail to accelerate when engaged, the air conditioning was erroneously blowing hot air and the engine would shift when driving at various speeds. The vehicle was taken to the dealer who replaced the fuel tank and the air conditioning system. The motor mount brackets were also replaced by a local mechanic. After the repairs, the gear shifter could not be shifted from park. The vehicle was towed to the dealer who advised that the gear shifter had to be replaced. The gear shifter was not replaced. The manufacturer was made aware of the failure. The failure mileage was not available. The approximate current mileage was 70,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving 40 mph, the driver tapped the key chain that was attached to the ignition key and as a result, the vehicle stalled. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 56,000.
From one day to another, the engine light turned on, the oil light turned on, the esp bas light turned on, the car sign with the curved lines under it, and the AWD sign and that's just to name a few. The car was also not reversing and the car was shifting really hard. Took it into the dealer, and they told my mechanic that it was the computer, but they weren't sure if that would even fix the problem because they are not sure if that is the problem. They said I would have to pay for everything and if that didn't fix it I would have to spend more money until they found the actual fix.and the best part is when the car was under warranty they had to reprogram the PCM. Power train:automatic transmission:control module (tcm, PCM). This car has always been kept in tip top shape with its regular maintenance, oil changes and etc... do not know what to do at this point because under the advice of my mechanic, he says this car is way to new to be giving so many problems. All I know is that Chrysler will be hearing from my attorney, because for what I know this is not the first time Chrysler has had problems with their PCM, tcm which is the cars computer. Someone please help!!!! I can not drive this car anymore, I have a 2 year old daughter and I refuse to put her in a car that is going crazy!
A D V E R T I S E M E N T S
- Steubenville, OH, USA