This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chrysler Pacifica. The contact stated that when the vehicle was taken to be serviced, the technician discovered that the engine cradle was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,000. Updated 02/05/16
Purchased a used 2007 Chrysler Pacifica (6-speed auto) from Chrysler dealer with around 40K miles. Immediately noticed that the transmission shift points were not what they should be. There were very noticeable bangs when the car shifted gear. Returned car to dealer who stated that there was a service bulletin to reflash shift points. The work was completed and car appeared to shift more normally but still felt some good bumps when shifting. Took car to dealer for second service trip and they stated that motor mounts needed replaced. I searched the internet and found an unending list of identical problems. The motor mounts have failed from 2004 till the present. Something needs to be done about this.
We purchased a 2007 Pacifica brand new and are having motor mount issues after 30,000 miles. When we took the vehicle in and notified the dealer, they stated that the motor mounts are bad and that we'd have to take the car to the Chrysler dealer from whom we purchased the car. Unfortunately, they have since gone out of business. There are numerous consumers with the same motor mount issue on their Chrysler Pacificas at this link: www.topix.com/forum/autos/Chrysler-Pacifica/tnpd19hvinl2spnh1/P4#lastpost. Please help us.
I purchased a '07 Chrysler Pacifica in February. I've had nothing but problems with the car. I had to have the motor mount replaced. I had problems with it shuttering and acting as though it doesn't shift between 30-35 mph. I've had the torque converter replaced on it as well. After that I've had to have the tie rods replaced, and the struts. Since I've noticed that almost everyone is having the torque converter and motor mount problems as well as other Chrysler vehicles this should be addressed. Since I've had the torque converter removed while it was still in shop I get my car back and when you let go of the steering wheel it veers completely to the left. Now the dealership is trying to clean their hands and saying it's a defect with the car; they have to contact Chrysler. Hello-it didn't do this before I took it in and now it is since they've 'fixed' it. It's actually unbelievable since so many car manufacturers are failing you'd think they'd recall this problem, fix it and keep what reputation they have left.
- East Moline, IL, USA
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Water leak, rust on all metal parts of seat, carpets soaked and moldy. 1st repair-carpets replaced, water leaked attempted to be fixed, rust painted over. 2nd repair-leak fixed, carpets only cleaned not replaced.
A D V E R T I S E M E N T S
- 815-385-7220, IL, USA