This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased this vehicle in 2013, inquired about defects and recalls but was told there was none. Vehicle had 46,000 miles on it at time of purchase 104K presently. Good running vehicle up to par on maintenance, which all goes to waste with a rotted subframe. Researched 100's possibly 1000's of complaints online with the same issue, where was mentioned nothing was done about it. Contacted Chrysler myself to put in complaint and agent would not even forward it to the next level because the lack of recall or extended warranty. The cost for a new frame from a Chrysler dealer is over 2K and cost just as much to replace. But the part is on back order for weeks. (could this mean there are so many people in line waiting to order and needing this particular part?) cannot trust used parts because of many Chrysler Pacifica owners had to salvage their vehicle for the same reason. More of an investigation should be done into this. In the midst of a pandemic who can afford these outrageous, unexpected repair costs or even a new vehicle. My only option is to salvage it for way less that it's worth, as I mentioned it drive great! I cannot sell it to anyone else knowing the safety hazard it has on it and I cannot afford a car payment. I am fearful of my engine falling out of the bottom if I drive it. Something has to be done, too many vehicles with the same issue. Force a recall on Chrysler for their rotted subframes.
Noticed a lot of clunking coming from the front of our 2006 Pacifica. Looked under vehicle and noticed rust and holes in the engine cradle. Took to my mechanic, he confirmed the engine cradle is about to fail. I contacted burger Chrysler in terre haute in. They stated vehicle is not under any recall or safety notice. And fixing it would be out of my pocket. I researched the vehicle on the NHTSA web site. Need less to say I'm ashamed to own one. Chrysler will not stand behind what they mess up.
The engine cradle on my 2006 Chrysler Pacifica touring is almost completely rusted and cracked through. I took it to the mechanic because it was shaking and bucking and was told to stop driving it because one more bump could break the cradle causing my engine to drop. It will cost thousands of dollars to replace it. More than the car is worth.
The contact owns a 2006 Chrysler Pacifica. The contact stated that upon taking her vehicle to an independent mechanic for service, she was informed that the engine cradle was extremely corroded. The contact's husband called ed martin Chrysler Dodge Jeep Ram (2109 E 53rd St, anderson, in 46013) and was informed that the vehicle was not subjected to a recall. The contact's husband was referred to the manufacturer for assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 190,000.
My car was built in 2005 when the subframe recall was issued, I called them to try and get some help, basically get reimbursed for the labor of getting the replacement subframe installed. The old subframe finally broke while I was driving at city speeds and I was lucky that the shop I used let me know. When I contacted them, the statement was that due to the age and current mileage of the car, we can not help you. Now if I had of been on a road trip or driving at the speed limit this would have cause some serious damage. This is a safety issue to anyone who has this vehicle and has run out of warranty to get it replaced. Below are photos of the old subframe and the door sticker
- Freevlille, NY, USA
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When moving from the humid East to the desert West all control arm bushings and motor mounts dried up and cracked causing over the course of a few week tractions problems made worse when getting new tires and after fishtailing in the rain I brought it to a mechanic that found that all rubber components had dried up. I ended up having to change all control arms and motor mounts which where all cracked and broken.
The engine cradle is completely rusted through and motor mounts as well.I took into a shop, he refused to fix my idle pulley and told us it's unsafe to drive our 2006 Chrysler Pacifica.
The contact owns a 2006 Chrysler Pacifica. The contact stated that the control arm and vehicle frame were corroded. There were no warning indicators illuminated. The vehicle was towed to huntington Jeep Chrysler Dodge Ram (1220 E jericho turnpike, huntington, NY 11743, (631) 629-6920) where the corrosion was confirmed. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 138,000.
The front subframe is rusted threw with a fist size whole.. now I have to pay labor and buy piece Chrysler refuses to help knowning the issue they cause could hurt my family an kids driving in this truck is unfar
The chassis that connects under the engine from left front tire to right front tire, was diagnosed by a certified auto repair shop. That the metal was not treated properly to stop the metal from corroding and the possibility of the engine falling or steering compromised, I was instructed by Chrysler in detroit Michigan to take the automobile to the nearest dealership zieglers in schaumburg il 60172, to have a dealer look at it, and the dealer wants to charge me almost $150 because they want a case # first but the people we talked to at Chrysler in detroit, noeloyn and angelica at 1-800-247-9753 said they were just going to make a notation of it. This problem became known to myself when the temp dropped below 20 degrees around new year day, driving. I heard and felt like something was wrong with the suspension. I took it to a mechanic, who then referred me to a body shop, elmars on North ave in glendale heights, il 60139 who said the chassie part under the engine was not coated to stop it from deteriorating, but it is so bad, to not drive it. The engine might fall out and there has been a recall for Pacificas from the years before for the same default
Car mileage 59,698. In December 2017 took my car for a tire rotation as the 2 front tires are showing visible wear and was told by mechanic that my sub frame below the engine is rotted out. And yep saw it for myself. Both sides of frame rotted out with visible holes. Was told something along the lines of there are cracks or seams which allowed water and junk in but no where for it to exit. Was quoted $1600 to replace. Very upset as we have to pay for this out of pocket and vehicle is not safe to drive other then very short distances until we can afford to fix it. Also we are thinking 2 front tires are out of tread and need replaced was/is caused from the sub frame being defective and throwing vehicle tires out of balance. So as well, we have to purchase 2 new tires. Fix I
I had the oil changed on December 20th, 2017, and when I picked up the car, the mechanic told me the engine was ready to fall out. He said the sub frame that supports the engine was rotted out and ready to fail. I was advised not to drive the car in this condition.I was given a quote of around $3,000 to fix it. I've been driving for over 50 years and never heard of any car experiencing this problem.
2006 Pacifica with 105,000 miles. Took in for service and mechanic found badly corroded engine cradle. I can peel the rust away and put my fingers in the holes and gaps in the center support tie in. In addition to stress cracks in the LH side of the engine support. Dealer told me no warranty coverage, no recall. Cant afford repair and car is unsafe to drive. Frame rusted out after only 11 years old!! what happened to "made in America" stood for quality and being a good thing.
Tuesday, October 25, 2016 the engine cradle rusted through and the engine lowered and the cradle itself was dragging along the street. My wife was leaving our town of owosso, Michigan to go to doctor appointments in lansing, Michigan about 35 miles away. The Pacifica had 119,101 miles on it and was otherwise in excellent condition. We had purchased the car from a Chrysler dealership about 15 miles away about seven years prior with 42,000 miles on it. It had always been serviced at the dealership until the dealership was sold in February 2016. Without repair the value of the vehicle was just scrap metal, repair was an absolute to salvage any value, the repair cost $3214.07.
A D V E R T I S E M E N T S
- New Britain, CT, USA