This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Subframe is rusted to the point of dangerous driving. Was told to park the car until repairs made. Was having brakes installed when mechanic noticed the severe rust..including struts. I replaced entire exhaust system related to severe rust
The chassis that connects under the engine from left front tire to right front tire, was diagnosed by a certified auto repair shop. That the metal was not treated properly to stop the metal from corroding and the possibility of the engine falling or steering compromised, I was instructed by Chrysler in detroit Michigan to take the automobile to the nearest dealership zieglers in schaumburg il 60172, to have a dealer look at it, and the dealer wants to charge me almost $150 because they want a case # first but the people we talked to at Chrysler in detroit, noeloyn and angelica at 1-800-247-9753 said they were just going to make a notation of it. This problem became known to myself when the temp dropped below 20 degrees around new year day, driving. I heard and felt like something was wrong with the suspension. I took it to a mechanic, who then referred me to a body shop, elmars on North ave in glendale heights, il 60139 who said the chassie part under the engine was not coated to stop it from deteriorating, but it is so bad, to not drive it. The engine might fall out and there has been a recall for Pacificas from the years before for the same default
Cradle that supports the engine, front suspension and driveline is rusted through. The vehicle is in otherwise very good condition and only has just over 42,000 miles of use. I was told today that it will not pass New York state vehicle inspection due to this rot. I am now in the process of paying for the replacement and repair. Internet search notes that Chrysler has known of this very important safety defect for years! no notification to owners and no resolution is completely unacceptable
Purchased a used Pacifica 2006 and had oil changed and from further work because of striped oil plug discovered sub frame completely rotted. Having to loan money from family, has caused a hardship on my wife and I as we are both on disability.
- Milwaukee, WI, USA
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Went to Chrysler dealer for oil change. Was told that the engine cradle is rusted, where center structure meets side arms of cradle is severely rusted. Cracks are forming on side arms. Advised cradle will eventually fail. Estimated cost to repair $4,000-5,000. Recommended getting rid of the car (not sure who I would get rid of it to as it is basically worthless at this point). Dealer wouldn't even recommend selling me an oil change 4 pack because they don't think the car will last that long. Vehicle only has 133,000 miles on it and we had anticipated driving it for many more years.
Takata recall, I was driving my vehicle when it just cut off in the middle of the road.I popped the hood to see what was wrong, and underneath my hood, sparks was flying everywhere.I tried jumping my car to get it home and it melted the battery cables
The frame (engine carriage) is rotting out to the point that it would be dangerous to drive it. Chrysler will not help even though this problem affects thousands of Pacificas. It will cost at least $1600 to replace and then it could happen again to the "new" frame since it is the same part. This should not happen to a 10 year old car. My mechanic in 35 years has only replaced one and it wasn't as bad as mine. Attempts to contact Chrysler about the problem were not met with success! there are stories and pictures all over the internet of people with the same problem.
The sub-frame has and is rusting from inside out with holes and such, I would think this is a true safety issue and should be on recall seeing how it won't pass safety inspection in New York state. I've notice that there are hundreds complaints on this same issue, what gives? this is my only vehicle I use for work commute and such and at this moment it has 145121 miles on it and I can't afford a new car.
"takatarecall" the motor cradle is carroded in rust and the Pacifica is only got 70,000 miles on it and we are not able to drive it any more as they told us the motor could fall out! it has brand new tires on it and everything is new on it! the passenger side of the sub frame is also rusted out! I have seen so many 2006 Chrysler Pacificas on the complaint list and I am shocked that they have not done anything about this! I did send a complaint about two months ago, and you did nothing! this is dangerous if we had not known about it, we could have been driving the Pacifica and there could have been a serious accident. The only way we found out about it was I was checking underneath it, and that is what I found! we have had many people tell us that it is not right that something should be done to help us. I have sent pictures before, and I can send them again! please help us.
Vehicle was brought in for alignment and I was informed the engine cradle is rotted out and will need to be replaced. I did some homework and learned this is a common problem with all Pacifica's. Chrysler has only repair roughly 7,000 vehicles made is 2004 during a one month period. This is a model/year wide problem. There is a class action lawsuit currently pending.
When taking my car for a routine oil change, the technician advised me that my car would not pass inspection due to severe rusting of the engine cradle. After searching the web, I found that this has been a problem with this model and that Chrysler refuses to address this problem but for a very narrow manufacturing window. How long is an engine cradle supposed to last if properly coated" I also saw that there is a class action suit regarding this problem. Are others in the same situation getting any satisfaction from this action? I spent $3,600 to replace the engine cradle without any help from Chrysler. If this is a wide-spread and dangerous problem, why are they just ignoring it" unfortunately, I don't have any photos of the rotted out cradle.
I have a 2006 Chrysler Pacifica. I brought the vehicle in for an oil change and found out the vehicle subframe is almost rusted out. The vehicle has less than 81000 miles.
Took my 2006 Chrysler Pacifica in for an oil change. The cradle is cracked and rusted out. The car is unsafe to drive, and the repair is very expensive. We are now unable to use our car. We can't afford the repair, and are not in a position to purchase a new one. It appears that there are a very large number of Pacifica's that are effected, and Chrysler only recalled a very small portion of the Pacifica's. this is a defective part on my car, and Chrysler should replace this part. This mistake is putting people's lives in danger.
During a routine service appointment, I was informed that the engine crossmember of my Pacifica was dangerously corroded and their was a high probability of failure that would result in my engine and transmission falling out of the car. Chrysler acknowledged the issue but only for 7,000 2004-5 Pacificas. Clearly this problem goes beyond this number. My concern is that there was no notification from Chrysler that this problem existed and there are probably thousands of Pacifica owners at risk of crossmembers failing.
I am proud owner of a 2006 Chrysler Pacifica and regularly had it serviced. With no warning at all, I was told that the engine cradle is completely rusted and the car is unsafe to drive. I am astonished that there was a recall on the car, yet it was limited to a very few of the cars. My mechanic said he hasn't ever seen anything like it even on cars 30 years old! potential injury/death to occupant and others using the roads if the cradle fails and engine drops out while driving.Chrysler has an ongoing problem with Pacifica's suspensions and knowingly keeps this info from owners and refuses to make the repairs ( est $5,023.86)S. By this action it knowingly put owners at grave risk and financial difficulty. People are left with vehicles with no resale value and the risk of great harm.
On my 2006 Chrysler Pacifica the check engine light and the gas cap light are constantly coming on. I had the vehicle checked and was told everything was ok and the check engine light was reset and a new gas cap put on. About two days later the same thing happened and again the check engine light came on as did the check gas cap light. The check engine light was reset and I was told nothing is wrong. Now when I park the vehicle I can smell gasoline vapors. Again I had the vehicle checked and was told everything was ok. I purchased the vehicle in 2008, had approx. 45,000 miles on the car. As of this date, 03/28/2015 I have approx 75,000 miles on the car. What could the problem be.
Driving with kids front of vehicle kept feeling as if the whole front end was about yo fall off. Mechanic sd probably tie rod ends and motor mount. Took to mechanic when they lifted the car my whole engine cradle was severly rusted, seperated and was told lucky engine didnt fall through while driving. I can not safely drive car and to repair is thousands of dollars! bought at a dealership Aug 2012 they will not help with repairs either. I still owe on my car and it could be life threatning to drive this car. Very upset but thankful me and the kids did not get hurt. The mechanics were in shock when they saw the rusted out engine cradle!
A D V E R T I S E M E N T S
- Louisville, KY, USA